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Property Operations Administrative Assistant

2 months ago

Beverly Hills, United States Hilton Full time

Property Operations Administrative Assistant - Waldorf Astoria Beverly Hills

As a leading hotel in the luxury market,Waldorf Astoria Beverly Hills is looking for a
**Property Operations Administrative Assistant**
to join this beautiful property

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 Jean-Georges concepted restaurants, lobby lounge, and in-room dining.
- **Classification**:
Full-Time
- **Shift**:
Monday-Friday - 7am-3:30pm or 8am-4:30pm
- Ability to work with maximum accuracy
- Excellent ability to communicate clearly, concisely, and openly in all interactions.
- Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity
- Ability to maintain confidentiality of guest information and pertinent hotel data
- Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
- Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
- Luxury Hotel experience (preferred)
- Customer service experience 1 year (preferred)
- Purchasing experience (preferred)
- Knowledge of Hilton systems (preferred)

**Want to learn more?**

**What will I be doing?**

As a Property Operations Administrative Assistant, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Greet and assist guests and respond to requests in a timely, friendly and efficient manner
- Answer telephones
- Expedite correspondence
- Make travel arrangements
- Perform other general office duties and assist with special projects, as needed
- Assist with payroll
- Submitting purchase orders
- Filter maintenance requests

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits - Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage - for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Pay Range: The hourly rate is $27.00 - $30.00 per hour and is based on applicable and specialized experience and location.

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