Field Service Coordinator

3 weeks ago


Malden, United States Wm. B. Reily & Company, Inc. Full time

Job Summary: Maintaining day-to-day operations for the service team by performing an array administrative tasks. Provide superior customer service by receiving incoming calls and dispatching service technicians to the appropriate locations; managing installations and removals while coordinating with internal sales team and customers.
- Accurately generates work orders for technician visits.
- Reviews all open work orders and dispatches technicians in local areas to ensure customers receive resolution within a reasonable time frame.
- Conducts follow up calls with customers and schedules return trips with technicians as needed.
- Contacts customers to schedule equipment installations and removals.
- Maintains, organizes and files work orders, visitor logs and loan agreements.
- Maintains internal vendor pricing and customer specific price lists.
- Manages billing of services performed to appropriate customers.
- Works with technicians to validate work order accuracy and processing for inventory.
- Follows all safety procedures and participates in safety training. Maintains safe and efficient use of equipment, tools, and person. Reports any injury or accident immediately to supervisory and/or any unsafe condition.
- Supports and complies with GMP’s. Understands and follows emergency action plan.

Qualifications:

- Intermediate IT/Computer Skills: Familiarity with Microsoft Word, Excel, Power BI, ability to learn new software and systems with ease.
- Familiarity with Microsoft D365, D365 CRM and AX preferred, but not required
- High level of organizational skills and attention to detail
- Ability to work in a team based, collaborative environment.
- Ability to adapt to changing priorities in a fast-paced environment.
- High School Diploma or GED.
- 2+ years of administrative experience in an office environment
- Customer service experience preferred.



  • Malden, United States Reily Foods Company Full time

    Job DescriptionJob DescriptionJob Summary: Maintaining day-to-day operations for the service team by performing an array administrative tasks. Provide superior customer service by receiving incoming calls and dispatching service technicians to the appropriate locations; managing installations and removals while coordinating with internal sales team and...

  • Service Coordinator

    4 weeks ago


    Malden, United States Wayside Youth & Family Support Network Full time

    Come demonstrate your passion for child & family empowerment by joining the Wayside team! **SIGN ON BONUS OF $2000!! ($1000 after 30 days; $1000 after 90 days)** At Wayside, you can expect to be part of an inclusive, innovative, and equity - focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts’ most...


  • Malden, United States EWM Full time

    Job DescriptionJob DescriptionJoin a company that creates and delivers technology solutions in transportation that make people's lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, our company is driven to...


  • Malden, United States Talentry Full time

    Field Service Technician – 5 positions22hr. Will be trained.Greater Boston, MA. Contract. Talentry is seeking Field Service Technicians to join our team in providing innovative technology solutions. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide. This position provides support for...


  • Malden, United States Talentry Full time

    Job DescriptionJob DescriptionField Service Technician – 5 positions22hr. Will be trained.Greater Boston, MA. Contract.Talentry is seeking Field Service Technicians to join our team in providing innovative technology solutions. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide....


  • Malden, United States Triangle, Inc Full time

    Position: Human Services Community Coordinator Reports To: Human Services Program Coordinator Hours: Full Time, M-F 8-4:30; Non-Exempt Location: Broadway Triangle’s Expectation of Employee - Adheres to Triangle policy and procedures. - Fosters a positive, solution-oriented culture consistent with Triangle’s mission. - Promotes employment,...


  • Malden, United States Triangle, Inc Full time

    Job DescriptionJob DescriptionPosition: Human Services Program Coordinator Reports to: Human Services Site Manager Hours: Full-time/Salaried, M-F, 8am-4:30pm Location: Broadway Triangle’s Expectation of Employee:Adheres to Triangle Policy and Procedures Acts as a role model within and outside Triangle Performs duties as workload necessitates. Maintains a...


  • Malden, United States Triangle, Inc Full time

    Position: Human Services Program Coordinator Reports to: Human Services Site Manager Hours: Full-time/Salaried, M-F, 8am-4:30pm Location: Broadway Triangle’s Expectation of Employee: Adheres to Triangle Policy and Procedures Acts as a role model within and outside Triangle Performs duties as workload necessitates. Maintains a positive and respectful...


  • Malden, United States Triangle, Inc Full time

    Job DescriptionJob DescriptionPosition: Human Services Community Coordinator Reports To: Human Services Program Coordinator Hours: Full Time, M-F 8-4:30; Non-Exempt Location: BroadwayTriangle’s Expectation of Employee· Adheres to Triangle policy and procedures.· Fosters a positive, solution-oriented culture consistent with Triangle’s mission.·...


  • Malden, United States National Grid Full time

    **About us**: Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the...


  • Malden, United States Talentry Full time

    Job DescriptionJob DescriptionField Service Technician I/II – 5 positions22-30hr. Will be trained.Greater Boston, MA. Contract.Talentry is seeking Field Service Technicians to join our team in providing innovative technology solutions. We're the leading integrator of payment and information technology and services for intelligent travel solutions...


  • Malden, United States Malden Public Schools Full time

    **MHS Malden Academics and Adventures Program (MAAP) Summer 2024** **8th to 9th grade Transition & Early College Prep Program** **2 or 3 - Unit A faculty members with School Counselor certification** **Dates: Planning: May 1st to July 5th, 2024** **Program: In-person - Monday, July 8th to Thursday, July 18th, 2024** **Qualifications**: - Possess strong...


  • Malden, United States UMOS Full time

    Apply Now and complete an official UMOS application to be considered at UMOS.org. Resumes alone are not accepted.Center Manager/Child Development Coordinator (CDC) Essential Duties and Responsibilities:Participate in the hiring, orientation, and training of staff, complete and submit the required hiring paperwork in accordance with UMOS policies and...

  • Sales Coordinator>

    2 weeks ago


    Malden, United States Randstad Full time

    Randstad - [Sales / Customer Service / Admin Assistant] Randstad is currently working with a reputable company to fill several Sales Coordinator positions. These are immediate openings and include permanent and temporary positions for full-time and part-time positions. Duties include assisting in all aspects of the order process (new orders, revisions,...


  • Malden, United States Distributor Corporation of New England Full time

    DCNE is currently seeking a full-time Sales Order Coordinator to join the team at the Malden, MA location, Monday - Friday. Competitive salary plus incentives offered, including medical, dental, and 401K. **Essential Duties**: This position is primarily responsible for coordinating the sale of products to businesses and industrial establishments or...

  • Benefits Coordinator

    3 weeks ago


    Malden, United States Cambridge Health Alliance Full time

    Location: Commerce PlaceWork Days: 8a-12pCategory: Clerical and Administrative SupportDepartment: Human ResourcesJob Type: PT20Plus HPWWork Shift: DayHours/Week: 20Union: NoUnion Name: Non UnionThe Cambridge Health Alliance HR Department supports our wonderfully diverse employee population in a culture that values our greatest asset - our people. We provide...

  • Benefits Coordinator

    2 weeks ago


    Malden, Massachusetts, United States Cambridge Health Alliance Full time

    Location: Commerce PlaceWork Days: 8a-12pCategory: Clerical and Administrative SupportDepartment: Human ResourcesJob Type: PT20Plus HPWWork Shift: DayHours/Week: 20Union: NoUnion Name: Non UnionThe Cambridge Health Alliance HR Department supports our wonderfully diverse employee population in a culture that values our greatest asset - our people. We provide...

  • Benefits Coordinator

    3 weeks ago


    Malden, United States Cambridge Health Alliance Full time

    Location: Commerce Place Work Days: 8a-12p Category: Clerical and Administrative Support Department: Human Resources Job Type: PT20Plus HPW Work Shift: Day Hours/Week: 20 Union: No Union Name: Non Union The Cambridge Health Alliance HR Department supports our wonderfully diverse employee population in a culture that values our greatest asset - our...


  • Malden, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...


  • Malden, United States Heritage Wholesalers - Malden Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building...