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Human Services Program Coordinator
4 months ago
Position: Human Services Program Coordinator
Reports to: Human Services Site Manager
Hours: Full-time/Salaried, M-F, 8am-4:30pm
Location: Broadway
Triangle’s Expectation of Employee:
Adheres to Triangle Policy and Procedures
Acts as a role model within and outside Triangle Performs duties as workload necessitates.
Maintains a positive and respectful attitude.
Communicates regularly with supervisor about Department issues.
Demonstrates flexible and efficient time management and ability to prioritize workload.
Consistently reports to work on time prepared to perform duties of position.
Meets Department productivity standards.
Essential Duties and Responsibilities: 
Supervises staff of Community Coordinators (Direct Support Workers) and leads the delivery of community-based employment and activities aligned with Community Based Day/Employment Supports models.
Assists with the training and orientation of new staff for software systems, programming components, and program related logistics.
Coaches staff to provide individualized support and problem solving for participants and their families.
Provides monthly, one-on-one documented supervision with Community Coordinators; enforces attendance and progressive disciplinary procedures as necessary.
Ensures and maintains proper staff to participant ratios; provides direct care as needed.
Along with Site Manager, leads hiring process for Community Coordinators (Direct Support Workers)
Coordinates with Site Manager and staff to create and implement monthly schedules and employment schedules for program; solicits and provides feedback on a consistent basis to improve quality of services.
Supervises groups of participants in a variety of settings including work sites, volunteer sites, recreational outings, and other community outings
Coaches Community Coordinators (direct care staff) on work sites, assessments, billing, etc.
Maintains and builds professional relationships with companies with supported employment sites.
Stays abreast on current utilization of employment contracts and adjusts weekly schedules as needed.
Carts out appropriate units via Penelope on a daily basis and adds service notes.
Networks and connects with community organizations to set up opportunities including volunteering/internships, employer tours, social/recreational, employment skills and independent living activities, all performed in the community.
Assists with the development of new and engaging curriculum to meet program goals.
