Sales Order Coordinator
2 weeks ago
DCNE is currently seeking a full-time Sales Order Coordinator to join the team at the Malden, MA location, Monday - Friday. Competitive salary plus incentives offered, including medical, dental, and 401K.
**Essential Duties**: This position is primarily responsible for coordinating the sale of products to businesses and industrial establishments or individuals by performing the following duties.
- Handle inbound sales leads calls and convert calls into sales.
- Emphasize salable features, prepares quotes from sales representatives and enters orders for sales obtained.
- Estimates date of delivery to customer, based on knowledge of factory’s production and delivery schedule.
- Builds and maintains good customer relationships.
- Works with outside sales representatives to keep account activities and literature up to date.
- Investigates and resolves customer problems with deliveries.
- Work in a team environment, interacting with other departments within the organization to facilitate customer orders and inquiries. Example: Credit, Warehouse and Logistics departments.
Pay: $20.00 - $21.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 3 years (preferred)
Work Location: In person
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