Office Support Specialist

2 weeks ago

Chicago, United States University of Illinois Full time

**Office Support Specialist - Health Social Work**

**Hiring Department**: Health Social Work

**Hiring Unit**: University of Illinois Hospital & Health Sciences System (UI Health)

**Location**: Chicago, IL USA

**Requisition ID**: 1024652

**Posting Close Date**: 4/17/2024

**Position Number**: CF1365

**About the University of Illinois Hospital & Health Sciences System (UI Health)**

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits

UI Health is seeking an Office Support Specialist to join our Health Social Work team. Under direct supervision of an administrative director in support of a major academic or administrative unit. Employees at this level perform a variety of essential tasks related to the administration and supervision of departmental work functions and assist in carrying out the administrative functions of a unit or department. The duties performed require extensive knowledge of the organization, programs, policies, and procedures of the institution. A progression of responsibility is evident in this series and ranges from simple, routine and repetitive duties performed to duties that are complex and highly diversified requiring the exercise of discretion and independent judgment performed under administrative direction.

**Duties & Responsibilities**:

- Develops and implements procedures and recordkeeping systems to support the clerical functions performed by the unit.
- Serves as a resource person for staff and external units.
- Answers inquiries and resolves problems which require interpretation, and justification or administrative and programmatic policies and procedures.
- Directs and coordinates all clerical functions of a unit with full accountability for the results produced.
- Assists in communication and monitoring of fiscal transactions and keeps management informed of overall financial position. Prepares reports.
- Signs/approves correspondence, requisitions, vouchers and similar documents.
- Backup with Payroll transactions/adjustments when needed.
- Complete Transportation requests.
- Assist vendors, social workers, medical professionals and patients with securing information regarding referrals, placement, and other processes to facilitate patient care.
- Handle cash/checks, vouchers for transportation and meals, patient clothing, other items that require secured management.
- Oversees coordination of outside transportation for patients from the Medical campus.
- Provides assistance to patients and guests with information, screening, etc.
- Assists in Main office coverage of greeting guests and answering the phones
- Reviews/assigns referrals
- Other duties as assigned.

**Minimum Qualifications Required**:

- High school diploma or equivalent.
- Any one or combination totaling two (2) years (24 months) from the categories below: A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:

- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience performing office/clerical activities, including the use of computer systems.
- One (1) year (12 months) of work experience comparable to the second level of this series.
- The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit _Required Employment Notices and Posters_ to view our non-discrimination statement and find additional information about required backgr

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