Administrative Assistant

2 months ago

Naperville, United States SunCloud Health Full time

At SunCloud Health, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient’s condition, and providing a healing space—all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.

We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.

Our commitment is simple - we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers and their payers to ensure our goals are aligned and in the best interest of our patients.

**Primary Responsibilities Include**:

- Represent SCH in the community, corporate and referral environments.
- Work with other members of the management team to assure successful communication and coordination between all SCH’s programs, and participate in strategic planning.
- Maintain inventory and Purchasing
- Collect all completed intake paperwork, copy of insurance card and drivers license/ID from patient before assessment appointment.
- Complete file in Electronic Medical Record, scan all intake paperwork along with insurance card and drivers license/ID, upload into Electronic Medical Record.
- Set up Insurance payer with information received. Review and update patient profile according to paperwork completed.
- Set up new patient account in CollaborateMD. Add insurance information, check eligibility in system to ensure insurance is active.
- All other duties as assigned.

**Requirements**:

- Experience with Electronic Health Records Management
- Experience working in crisis setting with individuals and families
- Strong written and oral communication skills
- Knowledge of word processing and spreadsheet software, including Word and Excel, and the ability to learn billing software and electronic medical records
- Ability to operate office equipment (fax, copier, mail, etc.)
- Ability to type at least 40 words per minute
- Proficient in proofreading, spelling, grammar punctuation and math
- Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases
- Ability to work in and adapt the culture of a multi-cultural, community based organization
- Understanding of SCH’s mission and culture and the ability to maintain appropriate boundaries with staff and patients in all circumstances

GMH

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Naperville, IL: Relocate before starting work (required)

Work Location: In person

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