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First Aid Attendant

4 months ago

Kissimmee, United States Island H2O Waterpark Full time

**JOB TITLE**: First Aid Attendant

**REPORTS TO**: First Aid Supervisor

**DEPARTMENT**: Operations

**FLSA STATUS**: Hourly Non-Exempt

**POSITION SUPERVISED**: None

**JOB SUMMARY**: The First Aid Attendant will be responsible for providing first aid treatment to all guests and team members in accordance with company policies and procedures.

**SPECIFIC DUTIES AND RESPONSIBILITIES**:

- Ensure First Aid stations are staffed during park operations and provide timely first aid treatment to all guests and team members.
- Responds to calls when dispatched, and assesses the extent of injuries or illnesses.
- Communicates with dispatchers requesting additional assistance or services, as necessary.
- Uses prescribed techniques and equipment to provide care and provide additional emergency care following established protocols.
- Assesses and monitors vital signs and general appearance of guests or team members for change.
- Determines appropriate medical facility to which guest or team member will be transported.
- Complete accurate record of all incidents on company forms.
- Assist with incident investigations.
- Maintain a two-way radio at all times while on duty.
- Ensure first aid is adequately stocked with supplies. Notify the Manger on Duty when supplies are needed.
- Conduct a daily inspection of first aid equipment and complete daily checklists accurately.
- Perform routine maintenance and custodial work on equipment when not performing other duties.
- Maintain an environment that keeps safety the number one concern for all guests and team members.
- Greet guests, visitors, and team members in a friendly and courteous manner.
- Provide excellent customer service.
- Keep a clean orderly work area.
- Maintain a high level of confidentiality.
- Ensure professional development to enhance work knowledge, skills, and abilities.
- Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements.
- Ensure completion of work responsibilities and special projects in accordance with the designated time frame, as determined by the reporting leader.
- Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
- Provide Operations Manager with feedback, ideas, and suggestions on a timely consistent basis.
- Assume additional responsibilities as assigned.

**QUALIFICATIONS**:
**Education: High School diploma or equivalent, required**

**Experience: Minimum 1 years’ in First Aid Operations or work-related fields preferred.**

**Certification/Licensure: Must possess a valid driver’s license and a current EMT certification. State EMT Certification Required.**
- Must be at least 18 years of age.
- Must pass the Lifeguard Starguard Elite Certification
- Ability to troubleshoot situations without delay and act accordingly
- Ability to succeed in a fast-paced, evolving environment
- Must have excellent oral and written communication skills
- Must be able to work varied shifts, including evenings, holidays overnight events and weekends
- Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management.
- Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively.
- Must have a proactive, goal-oriented, can-do attitude. Positive and effective customer service skills.
- Must have good teamwork orientation.
- Be able to define problems, collect data, establish facts, and draw valid conclusions.

**PHYSICAL DEMANDS**: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk or stand for extended periods of time. (In accordance with Operation Hours)
- While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel; reach with hands and arms; as well as read, speak, and hear.
- The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl. The team member is occasionally required to climb or balance.
- The team member must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to a hundred pounds with assistance.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- The team member may be exposed to weather conditions prevalent at the time.
- The noise level is generally moderate to high.