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Integrations Manager

3 months ago

Frisco, United States Conifer Revenue Cycle Solutions Full time

**JOB SUMMARY**

Responsible for the management and oversight of concurrent initiatives, including but not limited to client expansions, client integrations and operational projects. Will work with key stakeholders, clients, and operations to ensure all key project milestones and timelines are achieved. This position will require exploring new methods to assist with an implementation and operational processes through recommendation of optimization opportunities, requirements gathering and operational management and support to ensure implemented processes and workflows are working as expected. Responsible for managing the Integration Analysts.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Include the following. Others may be assigned._
- Manages multiple concurrent initiatives, including but not limited to client expansions, client integrations and operational projects, which support the company’s strategic goals.
- Responsible for requirements gathering and operational management and support.
- Implements continuous process improvements for project initiatives policies, procedures, and processes to align with Conifer’s “best practices”.
- Implements continuous improvement of communication and support provided to internal and external clients during project initiatives to ensure client satisfaction and achievement of operational and financial objectives.
- Develops skill sets of team members to support succession planning.

**FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense)**
- For project initiatives, capital and expense costs are equal to or below those included in the approved financial model.

**SUPERVISORY RESPONSIBILITIES**
- This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems._
- **No. Direct Reports (incl. titles) 1 - 4 Analysts**

**KNOWLEDGE, SKILLS, ABILITIES**
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Knowledgeable in defining approach and resource requirements for projects,
- Knowledgeable in leading teams both as direct reports and in a matrix environment with mínimal direction
- Project management experience including directing and leading multiple projects concurrently
- Knowledgeable in understanding of business process outsourcing
- Knowledgeable in and has developed influencing, negotiation, and communication skills
- Knowledgeable and experienced in organizational, customer service, interpersonal, facilitation, and time management skills

**EDUCATION / EXPERIENCE**
- Include minimum education, technical training, and/or experience required to perform the job._
- Bachelor’s degree required (Preference for Business or Healthcare Administration) or equivalent work experience
- PMP (PMI certified project manager) preferred but not required
- Minimum of 5 years of project management experience in a matrixed environment
- Minimum of 5 years experience in revenue cycle operations
- Minimum of 2 years supervisory experience or 2 years managing resources in a matrixed environment
- Proficient in Microsoft Excel, Word, PowerPoint, Visio, SharePoint and Project

**PHYSICAL DEMANDS**
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Ability to travel at least 15%

**WORK ENVIRONMENT**
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- The work environment is a standard office environment.

**OTHER**
- No additional information needed other than what has been provided above.

**Compensation and Benefit Information**

Compensation
- Pay: $72,509.00-$108,763.00 annually. Compensation depends on location, qualifications, and experience.
- Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
- Management level positions may be eligible for sign-on and relocation bonuses.

**Benefits**:

- Medical, dental, vision, disability, life, and business travel insurance
- Manager Time Off - 20 days per year
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible sp