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Office Specialist

3 months ago

Hampton, United States City of Hampton, VA Full time

**Function**:
Performs a wide variety of clerical, administrative and technical support work in a manner that demonstrates a commitment to providing excellent customer service.

**Examples of Work**:

- Provides administrative, clerical, technical and personal computer support service to staff members. Processes and/or types correspondence, documents, reports, forms, and memos. Maintains departmental/division files.
- Answers telephone and greets visitors. Refers visitors, phone calls and questions to the appropriate staff member. Maintains sign-in logs if required.
- Researches, compiles and edits information. Files and retrieves a variety of documentation. May perform simple analysis and prepare basic reports.
- May assist in the planning and implementation of events. Schedules and maintains calendars (e.g. programs, rental of rooms, shelters).
- May order and maintain total inventory of purchases for accurate inventory supply tracking. May prepare and monitor on-line procurement forms to include purchase orders and requisitions. May monitor budget expenditures.
- May operate cash register and account for monies received according to established departmental and City cash handling policies.
- Performs other related duties as required.

**Qualifications**:
Graduation from high school or successful completion of the GED. Minimum of one (1) year clerical work experience which must include working with personal computers. Requires the ability to efficiently use a personal computer and other office equipment to complete tasks; will be required to complete a skills-based assessment. Requires good knowledgeable of office terminology, procedures, and equipment; working knowledge of Microsoft Office software; good understanding of business arithmetic and English. Requires the ability to: learn complex computer programs; maintain records and prepare reports; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations. Must have effective oral and written communication skills.

If assigned to the Police Division, may be required to obtain and maintain NCIC/VCIN certifications and complete a Police Division background investigation to include a polygraph examination and pre-employment drug testing.

May be required to possess a valid motor vehicle operator's license and a satisfactory driving record based on the City of Hampton criteria. An acceptable combination of education and experience may be considered.

**Features**:
Performs duties under the general supervision of designated personnel. Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures. Requires contact with other City departments, the general public and other agencies. May require duties to be performed during evenings and weekends as scheduled; may require occasional lifting of light weight materials; may require use of personal vehicle for travel within the City. This is a non-exempt position.