Coordinator, Sales Administrative

3 weeks ago

Miami, United States goTRG Full time

Are you performance-driven and want to make a tangible impact?
Are you looking for professional growth opportunities and a chance to build a career?
Are you a problem solver who loves a good challenge?
Do you want to change the world one retail return at a time?

Our mission at goTRG is to solve the problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.

Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you’ll be a part of the following:

- **
SaaS eliminates human biases from returns decisions and connects to every part of the retail ecosystem, from the point of sale to the supply chain to ReCommerce.**:

- ** Best-in-Class Reverse Supply Chain services.**
- ** ReCommerce Services that list across 20+ high-demand marketplaces.**

Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Join our family that works hard, knows how to have fun, and stands firmly by its sustainability, innovation, teamwork, and partnership values.

**Position Summary**:
The Sales Team Administrative Coordinator is responsible for supporting the sales team by processing customer orders, ensuring accurate invoicing, and maintaining clear communication with customers regarding payment and order status. This role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with various departments to ensure smooth operations and customer satisfaction.

**Primary Responsibilities/Essential Functions**:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
- Promptly and accurately process all incoming customer orders.
- Validate prices for each order to ensure proper invoicing.
- Generate invoices for customers and provide copies to the sales representatives for reference.
- Process any changes or modifications to orders based on customer requests.
- Collaborate with the Operations and Customer Service teams to ensure smooth order fulfillment and pickups/deliveries.
- Work closely with various departments, including sales and finance, to resolve any customer-related issues or inquiries.
- Ensure accurate and timely communication with customers to expedite payment processing.
- Assist with general administrative duties, including data entry, filing, and document organization.

**Requirements**:

- High school diploma or equivalent; additional education in business administration or related field preferred.
- 1-2 years of experience in sales, operations, or customer service.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to work independently and collaboratively in a team-oriented environment.
- Previous experience in collections or order management is a plus.

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