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Sales and Event Coordinator

4 months ago

Miami, United States TM Hospitality Inc Full time
Job DescriptionJob Description

Job Overview:

We are seeking a dynamic and highly motivated Sales and Event Coordinator to play a crucial role in our dual hotel properties, focusing on attracting business groups, coordinating events, and optimizing sales opportunities. The ideal candidate will be bilingual in Spanish and English, possess a flexible schedule (including weekends), have a background in sales, and demonstrate exceptional organizational skills. In addition, familiarity with office packages and proficiency in various internal systems will be essential to succeed in this multifaceted role.

Responsibilities:

  • Sales Coordination:


  • Attend all telephone calls promptly, utilizing clear and professional language.
  • Respond to client requests, provide quotes, and handle transient and corporate reservation inquiries.
  • Be the primary lead catcher and ensure quick turnaround responses to potential leads.
  • Compose new contracts for Catering and Sales Managers, handling group logistics, proposals, and contracts.
  • Coordinate with Banquet operations to ensure complete customer satisfaction.


  • Event Coordination:


  • Assist in typing Banquet and Sales correspondence, including answering mail and confirming banquet arrangements.
  • Compose, publish, and distribute Banquet Event Orders (BEO) to relevant departments for successful event execution.
  • Prepare signage and menu items for all banquet events.
  • Attend and supervise events, ensuring all client requirements are met.


  • Administrative Support:


  • Maintain the entire sales correspondence database and client information folders.
  • Prepare administrative documents for the hotel sales team.
  • Coordinate with other hotel departments to ensure the distribution of pertinent information.


  • System Proficiency:

  • Be proficient with internal systems such as ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, and Starboard reports.

Requirements:

  • Bilingual proficiency in both Spanish and English.
  • Flexibility in work schedule, including availability to work some weekends.
  • Previous experience in a sales-related role is preferred.
  • Exceptional organizational and multitasking skills.
  • Familiarity with office packages (e.g., Microsoft Office, Google Suite).
  • Proficient in internal systems (ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, Starboard reports).
  • Excellent communication skills, both verbal and written.
  • High levels of patience, tact, and diplomacy.

Other Considerations:

  • Bachelor’s Degree in Hospitality preferred.
  • High school Diploma required.
  • Prior experience in the hospitality industry preferred.
  • Ability to walk up to 2 hours straight.
  • This is a full-time position, with a flexible schedule and the possibility of weekends, holidays, and night shifts.
  • Travel may be required.

Salary:$18.00 - $21.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off