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Administrative Assistant

3 months ago

Lancaster, United States EHD Insurance Full time

The Administrative Assistant supports the efficient operation of the Employee Benefits Department by facilitating communication and being an active participant in the optimization of departmental processes.

**What You Will Do**
- Support client onboarding by creating all client facing documents and completing onboarding tasks across our operating systems.
- Assistance with client Stewardship Reporting.
- Maintenance, auditing and reconciliation of data within applicable systems, including Applied Epic, Hubspot, Zywave, and WebEx.
- Maintain Client swag inventory, including making Welcome Bags for new Clients as well as for Benefits Department new hires, as needed.
- Assist with fixed and variable projects within the Benefits Department.
- Assist with disseminating information, data and communications to applicable team members.
- Assist with creation and maintenance of template documents and forms (Word, Excel, Adobe, etc.).
- Maintenance of Service Team Directories within Word, Adobe, Publisher and Canva.
- Cross-trained to serve as back-up to the Operations Coordinator for departmental commission activity.
- Assist with coordination of meetings, events and associated tasks upon request.

**What You Will Need**
- High School Diploma or GED
- 2 - 3 years of experience as an administrative assistant, preferably within the realm of employee benefits.
- Experience utilizing and maintaining Customer Relationship Management systems in an administrative capacity.
- Mastery of Microsoft Office 365 suite of products, Canva, and Adobe Acrobat.
- Works independently as well as in collaboration with other team members.
- Prioritizes and manages workflows to ensure efficient, timely and accurate processing of transactions and other responsibilities.
- Crafts written workflow tutorials and training documents.
- Strong aptitude in teaching office tools and procedures to others.
- Desire to self-educate when faced with new content.

**What We Offer You, Our Greatest Asset**
- Competitive salary
- Generous Paid Time Off plan
- Medical, dental and vision benefits
- Company matching 401k plan
- 24/7 access to mental health resources through our Employee Assistance Program
- Casual dress code
- Hybrid work schedule, three days in office, two days working remotely if desired
- Wellness program
- Day shift

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Vision insurance

Schedule:

- Monday to Friday

Ability to Relocate:

- Lancaster, PA 17601: Relocate before starting work (required)

Work Location: Hybrid remote in Lancaster, PA 17601