Office Associate

2 weeks ago


Chicago, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**:04/17/2024
**Closing Date/Time**:04/30/2024
**Salary**: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year)

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 2
**Plan/BU**: RC014

**Posting Identification Number # 37024**

**Position Overview**:
The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice and who love helping others to work as an Office Assistant for the Ogden Family and Community Resource Center. As an Office Assistant, you will typically be the first-person customers speak with, so you will have a great responsibility of providing clients with a productive experience. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

**Responsibilities**:

- Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
- Edits general client information in the Integrated Eligibility System (IES) system.
- Serves as back-up receptionist.
- Provides clerical office support.
- Serves as back-up timekeeper in the timekeeper’s absence.
- Maintains files, office supplies, and forms.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience.
- Requires ability to keyboard at 45wpm.

**Work Hours**: Mon - Fri, 8:30am - 5:00pm
**Work Location**: 3920 W Ogden Ave Chicago, IL 60623-2470

Family & Community Services

Region 1 North

Administration

Ogden FCRC, Cook County

**Posting Group**: Office & Administrative Support; Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:
**APPLICATION INSTRUCTIONS**

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If you have questions about how to apply, please see the following resources:



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