Office Coordinator
3 weeks ago
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, **you belong here.**
- Business unit
- West Series
- Salary
- $52,000-$55,000
- Schedule
- Full-time
- Job type
- Standard
- Workplace
- In Office
- Your Responsibilities
JOB SUMMARY
Provides reception, hospitality, and office services support to associates, producers, and clients with general direction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs a combination of the following duties, with the possibility of additional duties yet unnamed:
Manages communications by relating important or pertinent information regarding the building and or office to Facilities Manager.
Is the central point of contact for office information or associate requests relating to Reception Services.
Is available to handle reception duties as needed for coverage.
- Answers incoming communication line with warmth and courtesy; locates appropriate Associate and directs calls to destination without delay.
- Greets and routes walk-in guests to the proper location.
- Understands this position is the initial contact point for all associates, clients, and producers
- Performs light clerical duties to support the daily business activities of the front office.
Is responsible for ‘State of the Offices/Meeting Rooms’, including cleanliness, accidents, and organization. Takes necessary steps to ensure that the offices/meeting rooms stay clean, organized, and safe, including but not limited to, cleaning of the common areas, offices/workstations, kitchens and/or supply areas.
Coordinates, manages and/or assists with office functions. Including, but not limited to, inside and outside meetings, events, parties, etc. Prepares meetings and meeting rooms for guests.
Is available to handle light administrative duties, facilities, and office services duties when required.
- Schedules meetings and maintains calendar as necessary.
- Maintains contact lists and updates on a regular basis.
- Handles small projects as assigned.
- Helps back-up Office Services (OSD) duties including but not limited to processing new mail, helping with shipping, and print requests
- Helps back-up Facilities duties including but not limited to office/furniture moves, invoice payments, contacting office vendors, and building maintenance requests.
- Other duties as may be assigned or modified as business needs dictate.
- QualificationsQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Education and/or Experience
High School Diploma, Associates degree, or two to three years of equivalent work experience
- Language Skills
Excellent verbal and written communication skills. Ability to understand and carry out verbal and
written instructions. High comfort level handling phone calls with ease.
- Mathematical Skills
Basic mathematical proficiency
- Reasoning Ability
Must be able to demonstrate critical thinking and resolve issues and conflict with mínimal escalation
- Computer Skills
Proficiency with all general office skills, including Microsoft Office programs
- Personal Development
Demonstrated ability to instill confidence and comfort with internal and external clients
Must have strong value of service to others and to the offices
- Other Skills or Abilities
Above average organizational skills in order to perform the duties of the position Communicates in a positive manner to contribute to a cohesive, pleasant work Ability to multitask in a fast-paced environment that is deadline-driven
Detail-Oriented
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the associate is expected to be able to remain in a stationary seated position for extended periods of time; the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.; constantly operate a computer including heavy keyboard typing at times, and other office productivity machinery, such as a calculator, copy machine, and computer printer; the person in this position frequently communicates with others via phone,
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