Account Manager/inside Sales

4 weeks ago


Chicago, United States Siegal Steel Full time

**$5000 SIGN ON BONUS**

**Summary**:
The position requires managing and maintaining existing and new accounts by entering and expediting orders, problem-solving, and forecasting inventory requirements to satisfy the customer's business needs. The applicant must pass a pre-employment comprehension test, employment physical, drug screen, and background check.

**Responsibilities**:

- Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements.
- Professionally represent the company in daily interactions with key customers.
- Act as a key partner to the outside sales representatives and a valued advisor internally after developing expert knowledge about assigned customers.
- Take ownership of communications both internally and to customers to help build and strengthen relationships that support the Business.
- Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues, including aged inventory.
- Manage pricing changes according to each specific customer program.
- Reconcile customer purchase orders with quotes, ensuring critical accuracy.
- Proactively learn customer order patterns to manage the effects of customer forecasts on the Business.

**Requirements**:

- A willingness to learn and grow in the steel processing business.
- Excellent written and oral communication.
- Strong organizational skills with attention to detail.
- Ability to balance the needs of the customer with the capabilities and internal constraints of the company.
- 2-year degree in Business or other related field
- 3-5 years prior Steel Service Center Customer Service/Inside Sales experience is preferred.

The compensation range is from $55,000 to $75,000 plus a bonus.

Pay: $55,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus opportunities

Travel requirement:

- No travel

Ability to Relocate:

- Chicago, IL 60632: Relocate before starting work (required)

Work Location: In person



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