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Applications Specialist

3 months ago

Bethlehem, United States ABEC Inc Full time

**This is a full time, onsite role at our corporate headquarters in Bethlehem, PA.**

**Reports To**:VP Applications

**Company Background**:
For 50 years, ABEC has been a leading supplier to the biopharmaceutical manufacturing industry. ABEC’s unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC’s products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

**Position Summary**:
**Responsibilities**:
Work within pre-established guidelines and instructions to perform the task required including:

- Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines. Ensure timely review and response to client requests for proposals.
- Interpret customer performance requirements and develop optimal technical solutions. Interface with ABEC Operations functions (Project Management, Project Controls, Engineering/Design, Automation, Quality) to communicate customer needs and obtain appropriate proposal content.
- Exercise judgement and good communication in resolving conflicting customer expectations in terms of price, performance or schedule.
- Sales Support - Ensure effective support of Sales including advice on product strategies for identified opportunities, ABEC expertise at meetings with clients, training on product capabilities/differentiation, and bid decisions. Work with customers to thoroughly understand what they want to achieve and determine a fit for ABEC products. Clearly articulate the ABEC value proposition in a way that it relevant to the specific customer need.
- Marketing and Product Management - Provide technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of ABEC product features, benefits, and differentiation.
- Support new product launches by training Sales, and interfacing directly with potential customers.
- Support other functions such as Service, Project Management and Product as required from time to time.
- Contribute to continuous improvement initiatives relative to Applications or other functions.
- Track competitor capabilities and activities.
- Other duties as assigned by the VP of Applications.

**Qualifications**:

- Bachelor’s Degree in Engineering or Science.
- Demonstrated ability to understand and navigate both technical issues and commercial situations.
- Strong communications and interpersonal skills.
- Prior experience in Applications/Product Management/Bioprocess Engineering is preferred.
- Understanding of planning and execution of cGMP biopharmaceutical capital projects, from the early conceptual phase through qualification.
- Knowledge of bioprocess equipment (fermenters, bioreactors, filtration, chromatography, CIP, Single Use Systems, etc.).
- Ability to travel approximately 30% globally.
- Ability to speak a foreign language, a plus.