Director of Business Intelligence

2 weeks ago


Gilbert, United States Arkos Health Full time

**Please note: Must reside and be fully authorized to work in the US.**

**_ **We are seeking remote applicants, preferably in Arizona, Illinois, New Mexico, Nevada, Texas or any state except California, Colorado, New Jersey, New York, Oregon, Massachusetts and Washington._**

**Our Organization**:
Welcome to Arkos Health We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

**How You'll Make a Difference**:
The primary responsibility of the** Director of Business Intelligence** is the delivery of complex data analytics products in an evolving data environment. This individual is responsible for the full lifecycle of analytic activities to include: requirements gathering, data modeling, development of analytic tools, development of reporting capabilities, contributions to the data product development and continuous monitoring of performance and quality control plans to identify improvements. Their analysis, reporting initiatives, and recommendations will directly impact operational efficiency, product development, and strategic decision making.

**Essential Duties and Responsibilities**:

- Lead Recruitment and Team Development: Oversee hiring processes, conduct training sessions, and evaluate team performance. Collaborate on defining and refining company objectives.
- Facilitate Data Accessibility: Forge strong relationships with various teams to ensure data comprehension and accessibility for informed decision-making.
- Strategic Planning: Drive the long-term vision for the Business Intelligence team, ensuring alignment with organizational goals and objectives.
- Data Quality Enhancement: Advocate for improvements in data quality, security, and performance, leveraging expertise to drive meaningful impact across the organization.
- Developer Functions: Participate in the design, development, and maintenance of reports, dashboards, data pipelines, ETL processes, and analytical solutions.
- Collaborate with cross-functional teams to translate business requirements into technical solutions. Conduct code reviews, provide technical guidance, and ensure adherence to best practices and standards.
- Data System Proficiency: Develop an intimate understanding of data systems, identifying areas for improvement and innovation to enhance overall data integrity and performance.
- Tool Selection and Utilization: Strategically select and utilize appropriate tools for data extraction, modeling, transformation, and interpretation, ensuring optimal efficiency and effectiveness in data operations.
- Leadership in Data Operations: Lead and mentor a high-performing team responsible for data extraction, analysis, and pattern identification, guiding them towards achieving strategic objectives and delivering impactful outcomes.

**Qualifications and Skills**:

- Educational Background: Bachelor's degree in computer science, Information Technology, or related field; preference for a master’s degree.
- Experience in Healthcare Data Analytics: Possess 5-7 years of hands-on experience in healthcare data analytics, with a focus on Salesforce CRM reporting and analytics, Tableau visualization, and cloud data warehouse development.
- Leadership Experience: Demonstrate at least 3 years of experience in leadership roles, showcasing the ability to inspire and lead technical teams towards achieving strategic objectives. Can organize work, set priorities, and drive projects forward using agile methodologies. Familiarity with Scrum practices ensures efficient collaboration and iterative development cycles.
- Proficiency in Salesforce CRM and Tableau: Have 5+ years of experience working with Salesforce CRM reporting and analytics (Health Cloud a plus), coupled with expertise in Tableau for data visualization.
- Cloud Data Warehouse Proficiency: Exhibit 2-5 years of experience working with cloud data warehouse products like AWS Redshift, ensuring scalability and reliability of data infrastructure.
- Proficient in Microsoft DevOps and Agile Practices: Exhibit 2-5 years of experience working with Microsoft DevOps tools and practices to streamline development workflows. Understands the importance of continuous integration, continuous delivery (CI/CD), and version control within an agile environment.
- Technical Expertise: Possess expertise in SQL, Python, or other relevant programming languages, demonstrating the ability to design and develop co



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