Tenant Services Representative Apprentice

2 weeks ago

Chicago, United States JLL Full time

JLL supports the Whole You, personally and professionally.

Job DescriptionAbout Property Management
- JLL Property Management assists our clients by integrating a building’s amenities, services, and sustainability programs to create engaging environments for tenants. The Property Management team assists our clients in the management of their Commercial Real Estate portfolios in the following ways:
Optimize asset value/portfolio goals
Budgeting, reporting, and forecasting
Property maintenance
Assessment and management of capital expenditures
Emergency preparedness
Tenant engagement and retention
Tenant reconciliations
Contract management
Client accounting services
Risk management
Technology Infrastructure

We are currently seeking a Tenant Services Representative to join our Office Property Management team. Our team’s priorities are:
Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
Support the exponential growth of our business by providing people integration and synergy
Develop our people for bigger and better roles
Supporting ambitions beyond the workplace

What this job involves

Supporting your team to deliver best in class service

Being a relationship builder

Keeping our building tenants and owners happy is always top of mind. You will be the liaison between tenants, vendors and building staff to ensure our buildings are clean, functional and welcoming. You are accountable, collaborative and demonstrate enthusiasm for implementing innovative ideas in a team environment. You thrive on change and learning new things, and can shift gears comfortably,

An Achiever

We’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team.

**Education and experience**:
A high school diploma is required. Currently enrolled in a business or real estate-focused field is preferred.
Less than 1 year of related experience. Experience supporting commercial real estate professionals in any sector is a plus.
Ability to demonstrate advanced oral and written communication skills as well as strong organization and time management skills.
Experience in Microsoft Office, Event Planning, Reception, Customer Service. Previous experience in Accounts Payable a plus

**What you can expect from us**:
Develop basic office skills
Learn basic building operations and systems (work orders, systems, events, certificates of insurance, etc.)
Get introduction to CRE, specifically in Office. (i.e Yardi)
Build Accounts Payable and Accounts Receivable experience

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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