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Property Manager

3 months ago

College Station, United States Patriarch Property Management, LLC Full time

**About us**

We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Growth opportunities
- On-the-job training
- Growth opportunities
- Modern office setting
- Flexible working hours

**Job Overview**:
Oversee and manage Patriarch Property Management, Murphy Signature Homes & Black Wolf Ranch.

**Patriarch Property Management**

**Overview**:
As the Property Manager at Patriarch Property Management, you will oversee all aspects of property management operations, ensuring the efficient management, maintenance, and leasing of our properties. Your leadership will be instrumental in maintaining high standards of tenant satisfaction, property performance, vacancies, make-ready turns, coordination on small projects and operational excellence across all entities and properties in the portfolio including the Black Wolf Ranch operations.

**Responsibilities**:
**Team Leadership and Management**:
Lead and manage a team of leasing agents, maintenance staff, and administrative personnel.

Provide guidance, support, and training to ensure team members perform effectively and meet organizational goals.

Foster a positive work culture that promotes collaboration, accountability, and continuous improvement.

**Property Operations**:
Oversee the day-to-day operations of all properties managed by the company.

Develop and implement efficient property management procedures, policies, and workflows to optimize operations and enhance tenant satisfaction.

Ensure compliance with local, state, and federal regulations governing property management and rental properties.

**Tenant Relations**:
Serve as the primary point of contact for tenant inquiries, concerns, and disputes, resolving issues promptly and professionally.

Implement tenant retention strategies to foster positive relationships and minimize vacancy rates.

Monitor tenant satisfaction and address feedback to enhance the overall tenant experience.

**Leasing and Marketing**:
Oversee leasing activities, including marketing vacant units, screening prospective tenants, and negotiating lease agreements.

Analyze market trends and competition to develop effective leasing strategies and rental pricing models.

Collaborate with marketing teams to develop promotional materials and advertising campaigns to attract tenants.

Financial Management:
Develop and manage property budgets, ensuring expenses are within budgetary constraints and revenue targets are met.

Monitor rent collection, delinquencies, and financial performance of properties, taking proactive measures to address any discrepancies.

Analyze financial reports and performance metrics to identify areas for cost savings and revenue enhancement.

**Key Performance Indicators (KPIs)**:
Occupancy Rate: Ensure high occupancy rates across all properties managed by the company.

Tenant Satisfaction: Measure tenant satisfaction through surveys and feedback mechanisms, aiming for high satisfaction scores.

Rent Collection Rate: Achieve a high percentage of on-time rent payments and minimize rent arrears.

Maintenance Response Time: Maintain efficient maintenance operations with quick response times to tenant maintenance requests.

Financial Performance: Meet or exceed budgeted revenue and expense targets for each property.

Leasing Velocity: Minimize vacancy rates by achieving timely leasing of vacant units. Update the Murphy Rental Holding Spreadsheet during leasing season

**Murphy Signature Homes**

**Responsibilities**:
Lead monthly MSH Level 10/SOP Meeting - Keep agenda updated as needed

Lead the builder warranty experience coordinating between homeowners and subcontractors (occasionally, you will have to be on site to confirm tasks are completed)

Update SOPs as needed and ensure they're followed by MSH Admin

Complete a weekly audit of houses - identify which need to move forward, which may have roadblocks, if any have recently closed that we need to complete a close-out checklist for, etc. After audit, follow up with appropriate administrative parties to push projects forward

Oversee to completion close-out checklist for each build that has closed

Oversee to completion estimating process for each new build

Update the loans spreadsheet on a monthly basis by ensuring new loans have been added and loans that have closed are no longer active

Review the WIP on a monthly basis and ensuring it's accuracy before sending to CEO

Write & deposit draws on a weekly basis

Oversee weekly invoice review process and entering of invoices into BuilderTrend

Research new initiatives for the company and implement/create new SOPs as needed

Cut checks on a weekly basis for vendors and subcontractors

**Key Performance Indicators (KPIs): (shared during interview)**

**Black Wolf Ranch**

**Responsibilities**:
Coordination and access to the roadmap to execute quarterly and semi-annual tasks along with maintaining the 3 properties and similar tasks from PPM and MSH with maintenance, warr