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Client Services Coordinator

3 months ago


Charlotte, United States BAYADA Home Health Care Full time

BAYADA Home Health Care has an immediate opening for an **Client Services **Associate** **supporting two** Senior Living** **Offices **within Salisbury/Charlotte, NC. If you are looking for an exciting career opportunity in a growing industry, a **Client Services Associate **could be the position for you

Through hands-on experience, **Client Services Associates **at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.
- BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
- To learn more about BAYADA Benefits, click here

**Responsibilities**:

- Focused on assisting the manager in delivering and coordinating client services
- You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
- Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

**Qualifications**:

- Four year college degree required.
- Prior health care, home care and recruiting experience a plus
- Homecare Homebase experience highly preferred
- A demonstrated record of strong interpersonal skills and goal achievement
- Ambition to grow and advance beyond current position
- Strong PC and communication skills (including solid phone marketing & data entry ability)

**As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.