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Sales Representative

4 months ago

Carpinteria, United States Made by Dawn Full time

**Made By Dawn is an elevated vision of swimwear today. Through refined silhouettes and luxury fabrics, each design considers the balance and flow of nature - our inspiring and temporal surrounds.**

**Founded by designer Dawn and her husband Kirk Peterson in 2010, the line reflects their uncompromising life by the ocean following Dawn's noteworthy career in fashion as she spanned New York, Paris, London and Milan. Now calling Southern California home, she brings an enriched global perspective to the swimwear industry. Each piece is constructed to withstand the force of the ocean while cutting flattering shapes and infusing unique details that are thoughtfully balanced throughout the collection.**

**Key Responsibilities**:
**Customer Service**:

- Greet and assist customers in the showroom, providing exceptional service and product knowledge.
- Build and maintain strong customer relationships to encourage repeat business.
- Handle online customer service inquiries, ensuring a positive and responsive experience for e-commerce customers.

**Showroom Presentation**:

- Ensure the showroom is clean, presentable, and well-organized at all times.
- Steam, clean, and organize all swimwear pieces on hangers to maintain a high-quality appearance.
- Arrange products cohesively to enhance the shopping experience and showcase the brand effectively.

**Sales Management**:

- Assist customers with purchases and provide recommendations based on their needs and preferences.
- Manage sales transactions accurately and efficiently.
- Track and report on sales performance during showroom hours.

**E-commerce Sales Management**:

- Pack, process, and ship e-commerce orders accurately and efficiently.
- Maintain inventory levels for both showroom and online sales, ensuring timely restocking and accurate product listings.
- Handle online customer service inquiries and resolve any issues promptly to maintain customer satisfaction.

**Event Participation**:

- Be available to work at outside events during peak season times to help increase sales traffic and revenue.
- Assist in setting up, managing, and breaking down event displays and booths.

**Qualifications**:

- Previous retail and e-commerce sales experience, preferably in the fashion or luxury goods industry.
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Honest, reliable, and punctual.
- Ability to maintain a clean and presentable appearance.
- Availability to work showroom hours (Thursday and Friday 3-6pm, Saturday 11am-3pm) and additional events as needed.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on luxury swimwear.
- Opportunity to work in a dynamic and supportive environment.
- Gain experience in luxury retail and e-commerce management.

If you are passionate about luxury fashion and have a keen eye for detail, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role

**Job Type**: Part-time

Expected hours: 10 - 15 per week

**Benefits**:

- Employee discount

Compensation package:

- Performance bonus

Schedule:

- 4 hour shift
- Day shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Fashion retail: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person