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Manager of Communications

3 months ago


New York, United States Restore NYC Full time

**Position Name**

Manager of Communications

**Position Description**

Restore is seeking a Communications Manager to contribute to the development and execution of our communications strategy.

**About Restore NYC**

Restore is a nonprofit organization that makes freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking and a life of hope, restoration, and flourishing for every survivor. Learn more about us on our website.

**Our Values**
- We depend on God / We pursue impact / We execute with excellence / We care for each other / We can’t do it alone / The survivor drives our approach_

**Diversity & Inclusion: The Foundation to Making Freedom Real**

Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team representative of the survivors we serve — almost all of whom are Black, Latina, and/or immigrants. Applicants from underrepresented communities are strongly encouraged to apply. We welcome applicants who are survivors of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.

**About the Position**

**Specific Responsibilities**
- Manage digital touchpoints for different audiences for fundraising campaigns, appeals, and newsletters in strategic alignment with the development team
- Develop and manage communications calendar, create workflows for all digital content (e.g., create, edit, publish, update, and retire content)
- Keep current with emerging social media and web communication platforms; develop new channels as needed; and proactively bring ideas and new opportunities for content, promotions, videos, blogs, etc., to the team
- Track and measure Restore’s level of engagement and success with various audiences and platforms over time
- Contract service providers with the necessary expertise to ensure timely and quality content

**Branding, Writing, and Producing Development Material (35%)**
- Oversee and manage content to maintain branding and ensure a positive public image, protection of survivors, and positive perception of donor and partner community
- Oversee development and execution, and work with appropriate team/contractors on creative projects-including digital design, video production, website management, and print materials
- Write impact stories and create compelling narratives for development reports required by institutional donors, foundations, major donors, and any fundraising events (Gala, NYC Marathon, etc.)
- Contract with service providers as necessary to ensure timely and high-quality materials

**Assist Donor Acquisition and Movement (10%)**
- Develop, with the team, a donor communications strategy that encourages new donors to Restore and encourages higher levels of gifts and engagement of donors
- Research donor interest and needs to ensure timely pivoting of communication approaches and forwarding of major donor requests to appropriate team members with the goal of improving donor response
- Report quarterly and end-of-year on audience and donor engagement

**Collaborative Projects (10%)**
- Contribute ideas and assist the staff with event planning and execution
- Provide assistance with outcomes reporting to key organizational stakeholders

**Support Internal Communications (10%)**
- Support internal communications within the organization by speaking into strategy, enhancing clarity and effectiveness of internal communications channels, and developing messaging

**Experience**
- Three years plus experience in nonprofit communications, journalism/editorial, professional agency, or other related areas
- Experience overseeing projects efficiently and with mínimal oversight; ability to take an idea from concept to completion
- Degree in advertising, journalism, communications, English, or creative writing
- Strong technical understanding of web analytics and the ability to pick up new monitoring and reporting tools quickly, a plus
- Google Analytics experience a plus
- SEO knowledge a plus
- Basic knowledge of Adobe InDesign or Illustrator a plus

**Requirements**:

- Affirm the Nicene Creed and attend a Christian church
- Strong communication and interpersonal skills
- Understanding of donor-centric communications and storytelling
- Clear and concise communication
- Keen editorial eye and attention to detail
- Deep commitment and personal accountability to results
- Excellent team player who is able to achieve goals through collaboration. Adept at working with a variety of stakeholders that have different priorities and timelines.
- Deep commitment to the healing and well-being of survivors of trafficking

**Compensation**

The salary is $72,000.00.
Restore provides a comprehensive benefits package, including 401(k) matching, HSA/FSA, 15 vacation days, four spiritual retreat days, unlimited sick days, parental leave, a flex-time policy, major medical, vision, dental, and life and disability insurance, as well as c