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Dea Investigation Specialist

3 months ago

Sugar Land, United States QuVa Pharma Full time

Our DEA Investigation Specialist plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. The DEA Investigation Specialist is responsible for conducting investigations to include Controlled Substance at QuVa Pharma’s manufacturing and shipping center facilities with DEA Registrations. The person will effectively utilize systems and resources to identify patterns, trends, and exceptions in customer order and transaction data. Responsible for interfacing with various internal groups and personnel to provide reporting on inventory and ordering. Escalates all suspicious activity to Managing Pharmacist, DEA Investigations with supporting evidence and documentation in adherence to all regulations set forth by the DEA. The DEA Investigation Specialist is responsible for independent investigations involving Controlled Substance shipment discrepancies, including potential lost shipments, and the evaluation of flagged customer orders as part of the Suspicious Order Monitoring (SOM) system. The person will effectively utilize systems and resources to identify patterns, trends, and exceptions in customer order and transaction data. Responsible for interfacing with various internal groups and personnel to provide reporting on inventory and ordering. Escalates all suspicious activity to Managing Pharmacist, DEA Investigations with supporting evidence and documentation in adherence to all regulations set forth by the DEA. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.

**What the DEA Investigation Specialist Does Each Day**:

- Review all customer orders for controlled substances and listed chemicals for suspicious patterns as prescribed by policy
- Independently analyze order data for potential diversion trends and provide recommendations for corrective actions, if necessary, reduce and eliminate diversion potential by completing controlled substance and listed chemical due diligence reviews on orders of interest
- Document daily review of suspicious order evaluations for controlled substances and listed chemicals and keep all associated records
- Collaborate with customer service, shipping, and customers to investigate controlled substance shipments damaged in transit
- Collaborate with shipping, customer service, and pharmacists to investigate shipments of controlled substances lost in shipment
- Maintain the suspicious order procedures and update them when regulations or monitoring techniques /tools change
- Ensure customers’ DEA compliance by staying current on ethics and compliance issues/hot topics, industry trends, best practices DEA Federal Register Notices, publications, and press releases on a weekly basis
- Collaborate with customer service and shipping departments to ensure proper disposition of identified suspicious orders
- Escalate any confirmed suspicious orders and/or customer drug diversion events to the management team
- Report true suspicious orders to DEA through ARCOS SORs and corresponding agencies in the required format and relevant information as applicable
- Periodically audit and provide feedback on improvement of the monitoring and investigation process to ensure compliance
- Provide support during DEA inspections

**Our Most Successful DEA Investigation Specialist Lead**:

- Works with substantial amounts of data, facts, and figures to identify, analyze, and interpret trends or patterns in complex data sets
- Has strong analytical and critical thinking skills and the ability to assess and appropriately calibrate levels of risk associated with specific issues
- Conducts investigative research regarding diversion of controlled substances, supported by familiarity with regulatory websites
- Has a sense of urgency, accountability, and resourcefulness (e.g., work in a changing environment)
- Is a self-starter and independent learner
- Promotes active listening with team members; Contributes appropriately to conversations; Has strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization
- Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform

**Minimum Requirements for this Role**:

- Bachelor’s Degree
- 2-3 years of experience in a pharmacy or pharmaceutical distribution environment
- Strong analytical, investigative, and problem-solving skills
- Excellent written, communication, computing, technical, and interpersonal skills
- Ability to work independently and as part of a team
- Able to successfully complete a drug and background check
-