Platform Operations Specialist
4 weeks ago
Join our dynamic team, a leading global multimedia company at the forefront of innovation in the entertainment industry. We pride ourselves on creating and delivering compelling content across various platforms, reaching millions of audiences around the world. We are also joining in the gaming industry. As we continue to grow, we are seeking a highly organized and detail-oriented Operations Coordinator to join our operations team. We have global offices including Los Angeles, London, Taipei, Seoul, and Tokyo.
**Position Overview**:
**Roles and Responsibilities**
- **Channel Development**: Identify, develop, and manage new and existing digital game channels to maximize reach and engagement. Build strong relationships with partners and stakeholders to drive channel growth.
- **Platform Management**: Oversee the daily operations of our digital game platforms, ensuring seamless functionality and user experience. Monitor performance metrics and implement strategies for improvement.
- **Internet Experience**: Leverage extensive knowledge of internet trends, technologies, and best practices to enhance platform capabilities and competitiveness. Stay updated with the latest developments in the digital space.
- **Social Media Management**: Develop and execute social media strategies across various platforms (Facebook, Twitter, Instagram, etc.) to increase brand awareness, engagement, and traffic. Analyze social media performance and adjust strategies accordingly.
- **SEO Optimization**: Implement SEO best practices to improve search engine rankings and drive organic traffic. Conduct keyword research, on-page and off-page optimization, and track performance metrics.
- **Content Strategy**: Collaborate with the content team to create and distribute high-quality, relevant content that aligns with business goals and resonates with the target audience.
- **Data Analysis**: Utilize analytical tools to measure platform performance, generate reports, and provide actionable insights to inform decision-making and strategy adjustments.
- **Customer Engagement**: Monitor and respond to customer inquiries and feedback on digital platforms promptly and professionally. Enhance customer satisfaction and retention through effective engagement strategies.
- **Project Management**: Lead and coordinate platform-related projects from conception to completion, ensuring timely delivery and adherence to quality standards.
**Qualifications**:
- Bachelor's degree in operations management, marketing, branding, or a related field.
- Proven experience in platform operations, channel development, and social media management. Experience in the gaming
industry is highly desirable.
- Demonstrated success in coordinating gaming-related events, launches, or marketing campaigns.
- Familiarity with the gaming development lifecycle and the ability to coordinate operations in line with project timelines.
- Ability to integrate SEO principles into gaming marketing efforts.
- Strong organizational and multitasking skills with meticulous attention to detail.
Innovative mindset to contribute ideas that enhance operational efficiency and marketing effectiveness.
**_Bilingual ability in Chinese and English is required;_**
**Why Apply**:
- Competitive salary and performance-based bonuses.
- Paid holidays and PTO
- Snacks, drinks, and perks
- Health, dental, and vision insurance.
- Annual exclusive perks
- Opportunities for professional development and career advancement.
- Engage with cutting-edge gaming projects and contribute to the success of globally recognized titles.
- Collaborate with passionate professionals in both operations and gaming development.
Flexible work from home options available.
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