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Front Desk Associate

3 months ago

Santa Monica, United States Crossroads School Full time

**Front Desk Associate**
**Status: Full-time**

Compensation Range: $31.25- 33.17 / Hourly Rate

**W E L C O M E T O C R O S S R O A D S**
**See the world differently.**

**ELEMENTARY SCHOOL**
Norton Campus

1715 Olympic Boulevard, Santa Monica, CA 90404

**MIDDLE & UPPER SCHOOL**
21st Street Campus

1714 21st Street, Santa Monica, CA 90404

**About Crossroads School**
Crossroads School for Arts & Sciences is a place where the members of our diverse student body
are encouraged to think critically, express themselves openly and respectfully and make a positive
impact in the lives of others and in the world around them.

We are a vibrant, relationship-based school with a founding commitment to the "greater
community." Crossroads was founded to be not just a school, but also a movement for positive social
change in the world. This ambitious charge is part of the very DNA of Crossroads. Not only do our
students engage in meaningful service learning and community service projects, but Crossroads as
an institution considers serving the greater community a cornerstone of our mission.

**If you have a passion for helping people, enjoy continuous learning,**
**strive for innovative solutions and process improvement,**

**this role may be for you**

**Essential Job Functions**
Warmly greet and assist parents, faculty, staff and registered guests all year round.
Answer the phone graciously and direct calls to employees or departments.
Field questions and proactively seek answers
Assist and submit parking reservations online to security for guests
Keep the front office area tidy, including checking and posting community events on the white
board and digital screen behind the desk and the bulletin board
Open, sort, route and deliver incoming mail and prepare outgoing mail
Assist the administrative team to plan events related to the master calendar: Admissions/ ES
joint events, orientation, visit days. Back-to-School Night and curricular nights
Provide first aid for children who need care when the nurse is not present
Take initiative to do things as they arise
Assist with Moving Up tasks: parent seating chart, signs for parent chairs and set-up on day of
ceremony. Proof documents.
Manage morning courtyard music with online music app or available CD”s
Input and update daily attendance and tardies for students. Distribute passes if students arrive
late.
Manage submitted Change in Plans forms online for after school care, carpool dismissal and
update faculty before end of school day with generated report. (Specific details TBD with new
system coming for 2024-2025)
Assist with dismissal for after school carpool, chorus and strings dismissal
Manage Lost and Found and coordinate donation with parent volunteers
Coordinate with facilities to report repairs and emergency maintenance requests
Deliver items to students and retrieve students from classrooms
Open front door when school starts and Head of ES is not present
Occasionally supervise children during lunch or snack when the teacher is in a meeting
Cover front desk area during carpool
Summer work includes various projects and other additional administrative tasks.
Other duties as assigned by the supervisor

**Administrative Duties**
Provides specific support for school special events, such as Specialist Morning, new student and
parent Orientations, Back to School Night, etc. in collaboration with Assistant Head of ES.
Type schedules, class lists and referral lists; maintain updated contact Information.
Coordinate calendar for ES Deans to schedule team meetings with educational specialist, faculty
and parents.

Work with Learning Support Specialist and Counselor to schedule and manage meetings,
payment, use of facilities for incoming therapists and tutors working with students.
Collaborate with Web Manager to organize and manage parent conferences through an online
scheduling system or by direct contact as requested by faculty.
Ording all education materials and equipment for general school use.
Provide administrative support for the Deans.
Other duties as assigned by the supervisor.

Hours: 7:30 AM to 4:30 PM Monday through Friday
This is an in-person position and is not eligible for working remotely

**Required Qualifications**
Friendly and personable demeanor to foster a welcoming atmosphere for all visitors and staff.
Good organizational skills to manage appointments, schedules, and office supplies.
Previous experience in a receptionist or administrative role is often preferred.
Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer
service focused.
Ability to prioritize tasks and projects with limited direction.
Ability to multitask effectively and work in a fast-paced environment.

Knowledge of Blackbaud information system would be preferred.

**Physical Demands**
The person may need to sit for long periods of time.
Occasionally required to lift objects up to 20 lbs.
Frequently required to walk around campus.
Occasionally may