Account Manager

1 month ago

Lititz, United States Clark National Accounts Full time

**Company Overview**: Clark National Accounts, a company under the Clark Associates Inc. collective, is a leading foodservice equipment and supplies distribution company. We provide streamlined distribution and custom business solutions to multi-unit operators in the chain restaurant segment, and our robust client portfolio includes respected brands across the national account segment. In addition to operating as a traditional KES that supports new store openings and product rollouts, our custom e-commerce platform makes restaurant operators' lives simpler by offering all of the products they need in a simple and modern layout. Furthermore, by leveraging the strengths of Clark Associates and our affiliate company, The WebstaurantStore, we help our clients drive down costs and enhance their ordering experiences, empowering franchisees and store operators to focus on optimizing their operations.
- Will demonstrate a high level of professional integrity while understanding their decisions can have massive impacts due to the scale our clients represent
- Will possess excellent critical thinking, analytical, and communication skills
- Will make decisions based on what is in the best interest of Clark National Accounts and the customer
- Will come prepared with a proven track record in sales or account management

As an Account Manager, you will also be expected to take on additional responsibilities and contribute to the overall success of the team.

**Responsibilities**:

- Develop and maintain long-term, mutually beneficial relationships with key customers
- Treat the accounts you manage as if you are running your own business
- Effectively communicate with internal and external stakeholders to ensure smooth project execution
- Identify opportunities for account growth and provide tailored product or service recommendations
- Analyze account data to track revenue and margin, actively seeking growth opportunities
- Conduct quarterly and annual business reviews for key customers
- Collaborate with internal team members and customers to address project-specific needs
- Develop quotes for large project requests and negotiate terms as needed
- Proactively manage customer projects to ensure needs are understood and met
- Set and achieve quarterly and annual sales forecasts, objectives, and goals
- Mentor and support junior account managers, sharing best practices and providing guidance
- Identify areas for process improvement and contribute to the development of new strategies and initiatives
- Stay up to date with industry trends and market changes, using insights to inform account strategies
- Represent the company at industry events and conferences, as needed

**Qualifications and Skills**:

- Cover letter required
- Preferred 2+ years of experience in a sales or account management role, experience within the foodservice industry knowledge is a plus
- Proven track record of success in sales or account growth
- Demonstrated experience meeting sales forecasts, objectives, and goals
- Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM tools
- Strong analytical and problem-solving skills
- Exceptional verbal and written communication skills
- Comfortability with selling and negotiating
- Demonstrated ability to manage multiple tasks and deadlines in a fast-paced environment
- Ability to adapt to changing business needs and address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a desire to exceed expectations
- Experience in project management and process improvement
- Familiarity with industry trends, market changes, and competitor analysis
- Willingness to travel occasionally for client meetings and industry events (up to 10%)

**Perks**:

- Competitive compensation
- Comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, a 401k with company match
- Regular foodservice industry training from top manufacturers and product experts
- A hybrid in-office/at-home work schedule

**_ Cover letter _**_required _**_for consideration._

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