Call Center Representative

3 weeks ago

Culver City, United States Fuller Smiles Full time

**Exciting Opportunity: Call Center Representative - up to $25/hour**

**Be the Voice That Makes a Difference**

Join us in a rewarding career where your enthusiasm and energy over the phone become your greatest assets. We are seeking a BILINGUAL/SPANISH Dental Call Center Representative who can efficiently resolve patient inquiries and schedule appointments, with a strong focus on maintaining patient satisfaction. Embrace the opportunity to earn a competitive $30/hour while making a significant impact in our patients' lives.

**Your Role & Impact**:
**Patient-Centric Approach**: Bring value to every patient interaction, ensuring their needs are at the forefront of everything you do.

**Achievement of Goals**: Contribute to department success through individual accountability and collaborative efforts.

**Industry Knowledge Growth**: Continuously expand your understanding of the dental industry and practices.

**Decision-Making**: Use sound judgment in evaluating potential patients and their need for care.

**Efficient Communication**: Respond promptly to phone calls to minimize missed connections.

**Leadership Support**: Offer guidance to less experienced team members and keep detailed notes for seamless patient experiences.

**Proactive Engagement**: Anticipate patient needs, re-book missed appointments, and identify opportunities for added value.

**What We Offer**:
**Competitive Compensation**: Earn $30/hour with the potential for bonus pay.

**Comprehensive Benefits**: Enjoy health, vision insurance, and paid time off.

**Flexible Scheduling**: Work in shifts that balance your professional and personal life.

**Professional Growth**: Opportunities for advancement in a dynamic and supportive environment.

**Who You Are**:

- Experienced in customer support, preferably in a call center or dental office.
- Enthusiastic and effective communicator over the phone.
- Skilled in multitasking, setting priorities, and managing time.
- Eager to learn and grow within the dental industry.

**Ready to Join Us?**

Pay: $18.00 - $20.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person
- Office

**Experience**:

- Customer service: 1 year (required)
- Call center: 1 year (required)

**Language**:

- English (required)
- Spanish (required)

Ability to Relocate:

- Culver City, CA 90230: Relocate before starting work (required)

Work Location: In person

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