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Property Management

2 months ago

Saint Johns, United States MultiFamily Communities Full time

DHI Communities is a multifamily development division of D.R. Horton, Inc.

**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
- Motivate, and supervise all on-site staff to achieve operational goals. This includes supporting training, ongoing formal and informal performance evaluation, review, and approval of timesheets, instructing and advising on-site staff of company procedures and guidelines
- Fosters quality focus in others, improves processes, measures key outcomes. Sets clear quality requirements for all associates
- Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentations up to and including terminations of employment if necessary
- Supervise leasing and maintenance activities to ensure compliance with company policy
- Analyze performance and trends to help develop strategies to reach community goals
- Conducts on-going training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed daily
- Participate in the leasing, resident retention, and renewal process
- Provide excellent customer service while maintaining the highest standards for resident service
- Practice proper safety techniques in accordance with company, community, and OSHA standards
- Secure bids for repairs and replacement work beyond capability of staff
- Review and approve invoices, manage vendor relationships
- Assist in preparation of budget, and adherence to approved budgets
- Complete month-end and year-end reporting as required
- Manage resident collections and delinquency
- Understand and comply with state landlord-tenant law, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing rental housing operations
- Conduct community tours and provide feedback and updates on community performance
- Complete regular community inspections including common areas, amenities, models, and vacant apartment homes. Take appropriate action to ensure the community meets established standards for safety, cleanliness, and appearance
- Keep corporate and stakeholders adequately informed using appropriate communication methods
- Assist in vendor negotiations, budget process, vendor scheduling and ordering supplies
- Address escalated resident issues with speed and urgency, orchestrating resources across the company as appropriate
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Ability to travel overnight

**Supervisory Responsibilities**
- Supervises 2 or more employees

**Qualifications**

**Required Qualifications**
- High school diploma or general education degree (GED)
- Five years related experience in leasing, training, or related field
- Ability to keep sensitive information highly confidential at all times
- Ability to build and lead strong teams
- Experience setting goals, objectives, prioritizing and planning work activities
- Excellent verbal and written communication skills
- Ability to multi-task and prioritize in a very fast-paced, every growing environment
- Strong interpersonal skills with ability to influence others
- Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

**Preferred Qualifications**
- Bachelor’s degree from a four-year college or university preferred
- Bilingual a plus
- Knowledge of property management software system, including OneSite, ILM, or RealPage preferred

Come join a winning team with a Fortune 500 company We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

- Medical, Vision and Dental
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life Insurance
- Vacation, Sick, Personal Time and Company Holidays

**_Build YOUR future with D.R. Horton, America’s Builder._**

**_#WeBuildPeople2_**

LinkedIn, Twitter, Facebook, Instagram

**Job**: Operations

**Primary Location**: Florida-St. Johns

**Organization**: MultiFamily / Communities

**Schedule**: Full-time

**Job Posting**: May 15, 2024, 12:00:00 AM

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