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Assistant Property Manager
2 months ago
LOCATION
Mears Park Place, Saint Paul, Minnesota
HOURS
Monday-Friday 8:30am-5:00pm
Occasional Saturdays.
Scheduled dates and hours subject to change at employer discretion
BENEFITS AND PERKS
Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire
Eligible for Leasing Commissions and Renewal Bonuses
401(k) Plan with employer match
Ten paid holidays, no waiting period to receive holiday pay
Generous Paid Time Off (PTO) and rollover options
Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount
SUMMARY
The Assistant Property Manager II provides support to the Property Manager for all operational and financial aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance and compliance with company safety program, and all laws and company policies.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required; duties assigned may differ based on property. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
Leasing
Handle incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
Demonstrate community and apartment knowledge by communicating the features and benefits of each
Follow-up with prospects who have not made a decision and continue to sell the Bigos property
Administrative
Qualify all prospective renters by gathering applicant's rental and credit history and obtaining approval according to company guidelines
Assist in coordinating the turnover schedule, including scheduling vendors and coordinating identified work
Move-in new renters, including discussing their lease and resident handbook and conducting move-in inspections
Move-out departing renters including conducting move-out inspections
Assist with rent collection, including accepting payments and sending notices on delinquent accounts
Administer the completion of all essential office paperwork, including reviewing and coding invoices
Comply with all safety program requirements and work to promote safety in the workplace
Marketing
In partnership with the Property Manager, perform regular market research activity to understand what the competition is doing
Collect rental information data as requested by the Property Manager
Resident Retention
Assist in planning resident functions. Attend functions and participate as needed
Receive all telephone calls and in-person visits. In absence of the Property Manager, listen to resident requests, concerns, and comments
Quickly complete maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents as needed
QUALIFICATIONS
Education and Experience:
High school diploma or GED required
1-2 years as a Leasing Consultant or equivalent experience
Experience in handling sensitive, confidential information
Knowledge of Microsoft Office, including Word, Excel, and Outlook
Experience with Yardi preferred
Skills and Abilities:
Fluent in English and skilled in oral and written communication
Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
Strong attention to detail
Ability to work collaboratively in a team environment
Real Estate Licenses must not be active while working in this role
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, On property
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