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Assistant Property Manager
2 months ago
LOCATION
Era on Excelsior, Saint Louis Park, Minnesota
HOURS
Monday-Friday: 8:30 am - 5:00pm
Weekends as needed
BENEFITS AND PERKS
Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire
Eligible for Leasing Commissions and Renewal Bonuses
401(k) Plan with employer match
Ten paid holidays, no waiting period to receive holiday pay
Generous Paid Time Off (PTO) and rollover options
Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
Company paid benefits including Life Insurance, Short Term and Long Term Disability
Employee Assistance Program (EAP)
Educational Assistance options
Rent discount
Life Time Fitness Membership discount
JOB SUMMARY
The Assistant Property Manager I provides leadership, work direction and support to onsite Leasing Consultants. In partnership with the Property Manager, this position sets strategic direction for the leasing team to achieve company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance, and compliance with company safety program and all laws and company policies.
ESSENTIAL JOB DUTIES
Leasing
Directly supervise property employees, including coaching, development and training of all leasing employees
Oversee the site's leasing activity to ensure property occupancy is maximized
Oversee the move-in and move-out process, including creating the turnover schedule, performing unit inspections and coordinating identified work
Ability to perform all Leasing Consultant job duties
Administrative
Qualify all prospective renters by gathering applicant's rental and credit history and obtaining approval according to company guidelines
Assist with rent collection, including accepting payments and sending notices on delinquent accounts
Administer the completion of all essential office paperwork, including reviewing and coding invoices
Comply with all safety program requirements and work to promote safety in the workplace
Marketing
Perform regular market research activity to understand what the competition is doing
Collect rental information data as requested by Property Manager
Resident Retention
Assist in planning resident functions. Attend functions and participate as needed
Receive all telephone calls and in-person visits. In absence of Property Manager, listen to resident requests, concerns and comments
Quickly complete maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents, as needed
QUALIFICATIONS
Education and Experience:
High school diploma or GED required, Associates degree preferred
Minimum of 1-2 years as an Assistant Property Manager or equivalent experience
Demonstrated leasing experience, at least one year minimum
Knowledge of Microsoft Office, including Word, Excel and Outlook
Experience with Yardi preferred
Skills and Abilities:
Fluent in English and skilled in oral and written communication
Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
Excellent decision-making, problem solving, and time management skills
Ability to manage, coach and lead teams
Strong attention to detail
Ability to work collaboratively in a team environment
Comprehension of federal fair housing laws and any applicable local housing provisions
Real Estate Licenses must not be active while working in this role
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