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Clerical Technician 2

4 months ago

Nazareth, United States County of Northampton Full time

**Application Requirements**:
**Northampton County will require all newly hired employees to be fully vaccinated against COVID-19 before beginning employment with the County. This policy applies to all new hires who receive an offer of employment on or after December 1, 2021.**

**This position works nights, weekends, and rotating holidays - Approximately 5-14 hours per week.** Additional shifts may be required for illnesses, vacations, etc.**

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at or 610-829-6382.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

**GENERAL PURPOSE**
The Clerical Technician 2 - Receptionist/Greeter PT - Gracedale Administration is responsible for fulfilling the duties of the reception desk in the nursing home lobby, which is open daily from 8:00 a.m. to 8:00 p.m., including weekends and holidays. This is the first and most important line of public contact for the nursing home, providing assistance to residents, visitors, and callers in a friendly and helpful manner.
- The regular schedule for this position will include nights, weekends, and holidays. Additional shifts may be required to cover for illnesses, vacations, etc.
- **SUPERVISION RECEIVED**
This position reports directly to the Business Office Manager.
- **SUPERVISION EXERCISED**
This position is not responsible for the supervision of other employees or functions.
- **ESSENTIAL DUTIES OF THE POSITION**
Director of First Impressions - greets guests in a professional, friendly, and hospitable manner; answers routine questions from employees, residents, and visitors, or directs to appropriate staff when necessary.- Politely addresses resident, staff, and visitor questions and concerns.
- Provides accurate directions to resident, staff and department locations.- Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment.
- Receives all facility and resident mail for the nursing home; sorts and distributes to appropriate parties.
- Posts all outgoing facility mail.
- Accepts over the counter cash receipts.
- Maintains petty cash drawer.
- Operates Resident Bank daily during posted hours of operation.
- Makes public announcements over intercom system to facility population as necessary.
- May perform general clerical functions in support of the Business Office including, but not limited to: filing; spreadsheet data entry; preparation and distribution of daily/monthly reports; mass mailings; copying; faxing; and other clerical duties as assigned.
- May perform visitor COVID-19 screenings which might include disseminating and collecting visitor surveys, temperature readings, and other duties as directed.- _An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position._

**REQUIRED MINIMUM QUALIFICATIONS**

**EDUCATION & EXPERIENCE** - Completion of a high school, or general equivalency, diploma; **AND**

At least one (1) year of general clerical work experience involving a high level of customer service.
- **OTHER REQUIREMENTS** - Applicants must be fully vaccinated against COVID-19, and present valid proof of vaccinated status, in order to be eligible for hire at Gracedale Nursing Home. According to the Center for Disease Control (CDC), people are considered fully vaccinated two (2) weeks after their second dose in a 2-dose series (such as Pfizer or Moderna vaccines), or two (2) weeks after a single-dose vaccine (such as Johnson & Johnson’s Janssen vaccine).
- Upon hire employee must have a drug screening and COVID-19 testing. Employees may also be periodically tested for COVID-19 as required or recommended. In addition, Gracedale Nursing Home will follow The Centers for Medicare & Medicaid Services (CMS) requirements with regard to booster(s) needed for workers in health care settings.
- **KNOWLEDGE, SKILLS, AND ABILITIES**
Basic knowledge of clerical practices and procedures and the ability to use standard office equipment.- Excellent communication and interpersonal skills with the ability to listen effectively, respond appropriat