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Office Operations Coordinator

2 months ago

Nazareth, Pennsylvania, United States Eastridge Full time
Job Overview

Eastridge Workforce Solutions is a prominent provider of workforce management services, dedicated to linking talented individuals with significant career paths. We are currently seeking a Clerical Specialist.

KEY RESPONSIBILITIES

  • Welcomes visitors in a courteous and professional manner; addresses common inquiries, general information requests, and complaints from the public, regulated entities, and partner organizations, or directs them to the appropriate personnel as needed.
  • Oversees the telephone system and manages incoming call traffic for staff, as well as maintaining general voicemail messages.
  • Exhibits exceptional communication and interpersonal skills, with the ability to listen attentively, respond suitably, and maintain a comfortable rapport with a diverse workforce.
  • Handles all incoming mail for the department and distributes it to the relevant parties in accordance with organizational policies.
  • Assists with the preliminary review of applications received; assesses the eligibility of applications for processing and review.
  • Collects and processes fees related to program activities.
  • Assigns tracking and/or permit numbers for all applications received.
  • Establishes and maintains filing systems, including databases, physical files, and logs for all applications received.
  • Maintains records and processes administrative tasks such as staff time and attendance, inventory of equipment and supplies, event registrations, and vehicle mileage and fuel records.
  • Organizes credit card receipts from staff and compiles information into monthly financial reports; prepares copies of all receipts for management review.
  • Acts as the Coordinator for the Northampton County Envirothon; responsible for organizing, preparing, and following up on the annual event.
  • Supports management and technical staff with correspondence needs, including retrieving requested items from files, copying, and organizing documents.
  • Serves as the Secretary to the Board of Directors; prepares board documents, attends all scheduled meetings, and develops meeting minutes.
  • Schedules pre-application and plan review meetings as required.
  • Identifies when action is needed, such as the procurement of office supplies, and initiates the process.
  • Demonstrates a strong ability to perform effectively and maintain diplomacy in a high-pressure and complex environment.
  • Exhibits excellent problem-solving skills with the capacity to envision and implement innovative solutions.
  • Displays a high energy level, ability to multitask, prioritize effectively, and work independently.
  • Establishes credibility and makes decisive contributions.
  • Performs other related duties as necessary.

EDUCATION & EXPERIENCE REQUIREMENTS

  • Completion of a high school diploma or equivalent; AND One (1) year of college education; OR One (1) year of specialized training in an office administration program; OR One (1) to two (2) years of experience in office administration with a comprehensive understanding of the necessary skill set.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Familiarity with applicable state and federal laws and regulations related to company operations, along with the ability to learn relevant rules.
  • Proficient in computer systems and software, with the ability to apply skills in word processing, spreadsheet development, and document management.
  • Thorough understanding of proper record management, retention policies, and file organization.
  • Ability to prepare and analyze detailed reports, execute assignments, and manage existing and proposed programs.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to fulfill the responsibilities of this position.
  • American Sign Language may also be considered as an acceptable form of communication.

Eastridge Workforce Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.