Lottery Ticket Sales Specialist

4 weeks ago


Sacramento, United States CALIFORNIA STATE LOTTERY Full time

Job Description and Duties

Under the general supervision of the Lottery Ticket Sales Supervisor, the Lottery Ticket Sales Specialist is responsible for developing Scratchers® ticket orders to meet the prescribed sales projections for an assigned group of retailers daily.

**This position requires a current Lottery Ticket Sales Specialist exam. If you need to take the exam or if your score has expired, click **here** **to gain list eligibility.**

This position is headquartered at the (Location) and is eligible for either a remote-based or office-based telework schedule. Employees must be able to report to their assigned headquarters office as needed. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires employee residence in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.

When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery?

**People are drawn to the Lottery because we**:

- Are an energetic, creative, and talented team
- Value diversity and inclusion in the workplace
- Empower team members to bring their knowledge, expertise, and innovation
- Recognize individual and team contributions
- Support the importance of work-life balance
- Invest in the professional development of our team members
- Are dedicated to preserving our environment by lowering our carbon footprint

**May consider a Training & Development assignment.**

You will find additional information about the job in the **Duty Statement**.

Working Conditions
- Schedule:

- Travel: Minimal
- Other: Works up to 1500 hours in calendar year

Special Requirements
- The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- This/These position(s) requires(s) Education: Equivalent to completion of high school. Ensure to include a diploma or equivalent when applying.

Application Instructions

Final Filing Date: 5/28/2024

**Who May Apply**

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

**How To Apply**

**Address for Mailing Application Packages**

CA State Lottery

Attn: Human Resources JC#432017

700 N. 10th Street MS#6-5

Sacramento, CA 95811

**Address for Drop-Off Application Packages**

CA State Lottery

Human Resources JC#432017

700 N. 10th Street MS#6-5

Sacramento, CA 95811

08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
- At least two years of wholesale sales experience.
- At least one year of inventory management experience.
- Knowledge of customer service principles, including the ability to handle challenging customers and retailers while providing service in a professional manner.
- Proficiency with Microsoft Office suite of programs including Word, Excel, and PowerPoint.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
- A detail-oriented, comprehensive approach to work assignments, with few (if any) errors or omissions.
- Knowledge of basic research and data gathering techniques, record-keeping techniques, and mathematics.
- Bilingual skills are highly desirable, but not required.

**Benefits**:
Benefit information can be found on the CalHR website and the CalPERS website.

Please click on the link below to learn about the California State Civil Service Employee Benefits.

**Benefits Summary**

Contact Information

**Human Resources Contact**:
Human Resources

(916) 822-8158

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

**EEO Contact**:
Equal Employment Opportunity Office

(916) 822-8458

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipp


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