Associate Governmental Program Analyst
2 months ago
This is an on-site opportunity to be part of a dynamic Lottery team processing prize claims statewide
- The Prize Payment Unit is recruiting a motivated professional in the Associate Government Program Analyst classifaction with a focus in customer service. The position also serves as an expert staff resource in all areas related to the validation and payment of claims for the California State Lottery (Lottery) Prize Payments unit.
- **This position requires a current AGPA exam. If you need to take the exam or if your score has expired, click **here** to gain list eligibility.**
- When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery?
- **People are drawn to the Lottery because we**:
- Are an energetic, creative, and talented team
- Value diversity and inclusion in the workplace
- Empower team members to bring their knowledge, expertise, and innovation
- Recognize individual and team contributions
- Support the importance of work-life balance
- Invest in the professional development of our team members
- Are dedicated to preserving our environment by lowering our carbon footprint
**May consider a Training & Development assignment.**
- You will find additional information about the job in the **Duty Statement**.
Working Conditions
Schedule: Monday through Friday
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-437828
- **Position #(s)**:
- 358-221-5393-005
- **Working Title**:
**Customer Service Liaison**
**Classification**:
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,684.00 - $7,114.00 A
- **# of Positions**:
- 1
- **Work Location**:
- Sacramento County
- **Telework**:
- In Office
- **Job Type**:
- Permanent, Full Time
- Department Information
- The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming. We believe in California For All.
- In fiscal year 2022-23, the California Lottery generated sales of approximately $9.2 billion with over $2.2 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers games and several draw games, including jackpot games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.
Special Requirements
- The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions
Final Filing Date: 7/4/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
CA State Lottery
-Attn: Human Resources JC#437828
-700 N. 10th Street MS#6-5
-Sacramento, CA 95811
**Address for Drop-Off Application Packages**
CA State Lottery
-Human Resources JC#437828
-700 N. 10th Street MS#6-5
-Sacramento, CA 95811
-08:00 AM - 05:00 PM
**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
Experience in customer service
- Business writing, editing and verbal communication skills
- Ability to follow direction, evaluate situations accurately and take effective action
- Familiar working with regulations, policies and procedures
- Analytical skills and presentation skills ( to include visual graphics)
- Experience working on a team and independently Proficient in Microsoft Office
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