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Associate Director of Admissions Operations

4 months ago


Providence, United States Rhode Island College Full time

The Associate Director of Admissions Operations provides leadership and strategic direction for the Office of Undergraduate Admission as it relates to data integrity, data collection, analysis, usage, and presentation. The Associate Director of Admissions Operations is a member of the leadership team, and provides training and support for all things related to admission-data and technology, such as Slate CRM and PeopleSoft (the College’s student information system), while assisting with the execution of data-driven processes, communication plans, outreach efforts, reporting and analysis. The Associate Director will be goal-driven, analytical, and responsible for continued evolution and modernization of the Office of Undergraduate Admissions practices, operations, and technology utilization and integration. The Associate Director of Admissions Operations will play a vital role in promoting the College and attracting new students by working closely with the College community.

Founded in 1854, Rhode Island College is a distinctive regional college personalizing education for undergraduate and graduate students. As Rhode Island’s first institution of public higher education, RIC is a leading regional comprehensive college, serving approximately 6,500 undergraduate and graduate students through its five schools: the Faculty of Arts and Sciences, the Feinstein School of Education and Human Development, the School of Business, the School of Nursing and the School of Social Work. The 180-acre campus is located in beautiful, historic Providence, Rhode Island’s capital. Providence has been ranked as one of the top “hippest cities” in the U.S. and has a growing and diverse high-tech economy, offering close proximity to Boston and New York City.

Rhode Island College’s approximately 300 full-time dedicated faculty, 89% of whom hold terminal degrees in their specialization, engage students in learning, research, and career attainment. RIC’s innovative curriculum and co-curricular activities foster intellectual curiosity and prepare an educated citizenry for responsible leadership.

The RIC student body is 68% female, 32% students of color, and approximately 50% first-generation college students. With an average class size of 20 students and a 14:1 student-to-faculty ratio. Rhode Island College students have the opportunity to participate in research, internships, and international and domestic study-away programs to advance their learning and goals. With the goal of preparing students to be engaged citizens, as well as meeting state and regional needs for today’s workforce and tomorrow’s leaders, RIC ensures that students have the support, skills, and opportunities necessary to learn and thrive.

Rhode Island College offers an extraordinary collegiate experience with top-notch academic programs, active learning in the classroom, significant experiential learning opportunities beyond the classroom, and state-of-the-art facilities. A member of the Little East Conference, Rhode Island College’s intercollegiate athletic programs are ranked in the top 30 percent nationwide.

Primary Purpose

The Associate Director of Admissions Operations provides leadership and strategic direction for the Office of Undergraduate Admission as it relates to data integrity, data collection, analysis, usage, and presentation. The Associate Director of Admissions Operations is a member of the leadership team, and provides training and support for all things related to admission-data and technology, such as Slate CRM and PeopleSoft (the College’s student information system), while assisting with the execution of data-driven processes, communication plans, outreach efforts, reporting and analysis. The Associate Director is responsible for ensuring the seamless flow of data between Slate and PeopleSoft through close collaboration with MIS and various departments throughout the College. The Associate Director will be goal-driven, analytical, and responsible for continued evolution and modernization of the Office of Undergraduate Admissions practices, operations, and technology utilization and integration. A forward thinker, the Associate Director of Admissions Operations will ensure full utilization of the Slate CRM platform, and incorporate industry best practices to develop and implement solutions involving process design, data information, and operational procedures. The Associate Director of Admissions Operations will play a vital role in promoting the College and attracting new students by working closely with the College community.

Essential Duties
- Advise on and execute the program-level vision, strategy, key performance indicators, and goals as determined by the Director and Dean
- Monitor, maintain and make recommendations for data collection updates and user enhancements to the admission transactional pages on the external website
- Collaborate with MIS, develop intuitive interface designs for end-users and continu