Human Resources Director

4 weeks ago

Bronx, United States Kingsbridge Heights Community Ctr Full time

**Overview**:
Kingsbridge Heights Community Center (KHCC) is a 49 year old multi-service not-for-profit organization based on the settlement house model and located in the Bronx. We provide resources for Bronx residents from cradle to career to advance education and well-being for a vibrant community. KHCC serves over 6,500 families annually with an inclusive environment for children with special needs, low-income families, recent immigrants, survivors of sexual and domestic abuse, and at-risk teens. KHCC helps participants overcome adversity and develop the skills they need to build bright futures.

**Job Summary**:
**Essential Responsibilities Overview**

**Supervisory Responsibilities**:

- Acts as coach and mentor to all employees in the HR department.
- Provides constructive and timely performance evaluations to HR Staff
- Handles discipline and termination of employees in accordance with company policy & collective bargaining agreement.

**Employee & Union Relations**:

- Resolve workplace conflicts when issues arise among employees or between employees and managers to promote a healthy work environment.
- Provide advice and guidance to management as needed during labor relations contract negotiations, including drafting proposals and facilitating meetings with union representatives
- Oversee collective bargaining procedures, including mitigating grievances (managing when they do arise), leading Parent Policy presentations and ensuring full agency compliance.
- Communicate effectively with managers, executives and union representatives daily to create positive working environment, address worker grievances and verify compliance with contractual protocols
- Assist program during contract and funding audits, inspections and engagement. Troubleshoot and resolve issues quickly and permanently
- Act as trusted advisor to directors, managers and supervisors to ensure that all staff are embodying the mission and values of KHCC.

**Compliance**:

- Oversee all compliance efforts in the HR Department which includes but is not limited to Annual reporting (EEO-1, OSHA, Benefits, COBRA, etc.), internal HR audits, federal audits and fiscal audits.
- Oversee all activities relating to the administration and maintenance of payroll and employee benefits programs.
- Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management. Identify trends that could affect organizational objectives and/or operational resources. Interpret appropriate laws and policies and advise management, employees and retirees accordingly. Ensure staff, supervisors and agencies comply with protections for employees including Paid Family Leave, FMLA and other.
- Oversee the daily administration of other HR services as directed or assigned, including recruitment and selection, promotions, transfers, contract negotiation and administration, affirmative action/EEO compliance, job classification, performance evaluation, and employee relations in accordance with quality management principles and overall objectives of the organization.
- Work in conjunction with the CEO to review and update the Employee Handbook annually and present it to the Board of Directors for approval. Ensure that all updates, revisions and addendums are processed in a timely manner.
- Report out on a monthly basis all employees that are on a leave of absence to CEO/Fiscal to ensure that all reimbursements are tracked and received in a timely manner.

**Professional Development**:

- Design and implement professional development programs throughout the agency in conjunction with the Human Resources Generalist.
- Oversee compliance on performance reviews and ensure learnings with the Leadership Team.

**Qualifications**:

- Bachelor's degree in Organizational Leadership, Business Administration, Human Resources, SHRM-CP Certification or related field/ equivalent experience
- 5-7 years of professional experience in human resources Results-driven, action-oriented working style with attention to detail and experience reporting data
- Bilingual in Spanish and English strongly preferred
- Proven ability to prioritize tasks and manage time well in a fast-paced, deadline-driven environment
- Ability to work well with a variety of people in supervisory role
- Excellent relationship building skills
- Experience with standard software tools (MS Office, Excel, PowerPoint)
- Excellent written and verbal communication skills
- Passion aligning with KHCC’s mission and values

**Physical Demands**:

- While performing the duties of this job, the employee is regularly required to stand; walk; sit; handle, or feel; talk, hear, smell or taste. On rare occasions it may be necessary to move quickly, run, etc. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly l

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