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Care Manager
2 months ago
The following is a composite representation of the actual positions which make up this classification. It is not intended to cover all possible job requirements or job factors which, if applicable, are included by reference. Lines of supervision and reporting are as shown on an organizational chart. **TrueCore has zero tolerance for abuse.**
**A. Position Definition & Summary**:
Coordinates youth designated caseload. Ensures that youth and family are provided orientation to the facility, and release procedures are coordinated to ensure compliance with Department of Juvenile Justice regulations. Acts as the leader of the facility treatment team process and assists with developing youth needs assessment and performance plan. Provides monthly progress updates to the Department of Juvenile Justice and respective judicial representatives.
**B. Position Expectations and Essential Functions**:
- Maintains ongoing communication with the Department of Juvenile Justice and support services.- Schedules and coordinates treatment team meetings to provide total case management of the resident by completion of the needs assessment, performance plan, and monthly progress updates.- Makes handwritten entries to resident charts describing service performed, progress in discharge planning process, or other interventions.- Conducts psycho-educational/social rehabilitation groups as needed and conducts 1:1s with youth and family related to rehabilitative and transition issues.- Schedules, attends, and documents court hearings.- Creates performance plan for youth based on treatment team input and updates goals monthly or as required by youth progress.- Ensures timely and accurate correspondence to judges, Juvenile Probation Officers, and parents in relation to orientation, monthly progress updates and release proceedings.- Ensures extensive communication along with all treatment team members to address youth and parental issues.- Coordinates all youth release proceedings including notification of release, coordination of the exit conference, and development of the transition summary.
- Utilizes appropriate individual counseling techniques; assists residents in identifying and resolving areas of social, psychological, emotional, and/or behavioral dysfunction.
- Develops treatment plans and performance contracts.
- Alone or in a team, participates in initial admission interviews.
- Participates in case assessments and progress conferences.
- Insures the proper supervision of juveniles and helps maintain order.
- Prepares and submits case histories, preliminary interviews, and impression intake reports.
- Investigates and verifies pertinent facts and information necessary for an effective treatment plan.
- Develops appropriate working relationships with involved agencies such as, social service, juvenile justice, and/or corrections departments, the police, courts, probation and parole officers, schools, clinics, hospitals, physicians, lawyers, clergy and employers and employment agencies.
- Maintains an assigned caseload, provides necessary group or individual counseling, chairs treatment team meetings and coordinates the delivery of treatment plan services.
- Leads treatment planning conferences; assists in the identification of residents weaknesses and strengths and the development of individual treatment and education plans.
- Conducts resident group life skills meetings to achieve prescribed objectives regarding interpersonal interaction, education, employment and personal adjustment.
- In response to episodes of extreme behavior, uses appropriate crisis intervention and behavioral management techniques, which may include the physical restraint and confinement of residents.
- Participates in escape apprehension activities and emergency response activities.
- In the absence of trained medical personnel, provides emergency first-aid and arranges for immediate follow-up care.
- Maintains a system of records and files which includes entries in a daily log that reflects individuals' needs, problems and progress; prepares clear and concise reports on critical incidents.
- Coordinates and develops uniform practices and direction with facility-wide activities.
- Interprets, explains and applies the rules, regulations and procedures of the Academy.
- Compiles and maintains essential records and files.
- Attends and takes part in conferences, training institutes and meetings concerned with the programs and activities of the facility.
- Responsible for assembling the treatment team to identify the appropriate attendees in all youth related court hearings. This includes, but is not limited to, youth status hearings.
- Detect, respond and prevent abuse of youth.
- Effectively implements and consistently applies the programs Positive Performance System (PPS)/Behavior Management System (BMS).
- Performs other duties as assigned by supervisor.
**C. Position Requirements**:
**Education**:
- Credentials include Bachelors degree in Criminology