Office Associate

3 weeks ago


Chicago, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**:04/24/2024
**Closing Date/Time**:05/07/2024
**Salary**: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year) + bilingual pay

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 2
**Plan/BU**: RC014

**Posting Identification Number 37198**

**Position Overview**:
**Responsibilities**:

- Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
- Edits general client information in the Integrated Eligibility System (IES) system.
- Serves as back-up receptionist.
- Provides clerical office support.
- Serves as back-up timekeeper in the timekeeper’s absence.
- Maintains files, office supplies, and forms.
- Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill, and mental development equivalent to completion of high school.
- Requires two (2) years of related office experience.
- Requires ability to speak and read Spanish at the colloquial skill level.

**Work Hours**: Mon - Fri, 8:30am - 5:00pm
**Work Location**: 3920 W Ogden Ave Chicago, IL 60623-2470

Division of Family and Community Services

Region 1 North

Ogden FCRC, Cook County

**Posting Group**: Office & Administrative Support; Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:
**APPLICATION INSTRUCTIONS**

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