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Front Desk Agent

4 months ago


Bristol, United States Home2 Suites by Hilton Full time

We are seeking employees to join our team We are seeking highly energetic and professional people who are looking for a career in hospitality with the potential to grow.

DUTIES AND RESPONSIBILITIES:

- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Posts room charges and taxes to guest accounts.
- Processes guest charges voucher and credit card vouchers.
- Transfer charges and deposits to master accounts.
- Verifies all account postings and balances.
- Monitors the current status of coupon, discount, and other promotional programs.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Understand and knows how to perform check-in and check-out procedures.
- Must be able to stand for an eight-hour shift

**Job Type**: Part-time

Pay: From $15.69 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Evening shift
- Holidays
- Morning shift
- Night shift

Work setting:

- In-person

Work Location: In person