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Administrative Support Specialist

2 months ago

Portsmouth, United States The CCS Companies Full time

**Why Work for CCS?**
- **$600** Welcome Bonus
- **Generous Paid Time Off Package of 3 weeks **to start, _**PLUS**_ you will receive an extra 1 week after 2 years for a total of **4 weeks PTO**
- **No wait period on benefits for all new hires** You will be eligible on your first day Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
- **Excellent Employee Referral program** - make an extra **$1500 **referring great people
- Competitive Wage and Recognition Programs, 401k with employer contributions, paid training, tuition reimbursement and so much more

**ESSENTIAL FUNCTIONS**:

- Enters and follows-up on daily mail from Insurance Carriers, Clients and Arbitration Forums.
- Calls Insurance Carriers for payment status on arbitration awards.
- Designs scene diagrams for accident supports on arbitration filings based on police department logs/files and insurance reporting.
- Performs general clerical duties such as filing, faxing, typing, etc.
- Communicates in writing and verbally (in person and/or via phone) with supervisors, managers, co-workers and clients.
- Comprehends and executes verbal and written directions from supervisors and managers.
- Frequently reads and interprets information in written form and from a computer monitor regarding clients, debtors, policy and procedure, FDCPA laws, and company memos.
- Participates in various problem solving and decision-making activities requiring skills such as listening, speaking, reading, writing, basic math and independent thinking.
- Takes on additional responsibilities as time allows.
- E-files contentions for cases using the appropriate workflow and procedures.
- Ability to maintain consistent and regular attendance in accordance with an established schedule.
- Ability to work onsite/in-office in accordance with CCS and department policies and procedures.

**QUALIFICATIONS**:

- 2+ years of experience in auto insurance, legal, or collections industry preferred.
- Previous experience in administrative support position in a professional setting preferred.
- Previous clerical skills and experience with filing, system/database and Microsoft Office preferred.
- Accurate data entry skill and moderate typing skills of 40 WPM preferred.
- Ability to interpret and comprehend data to generate analysis with a high attention to detail.
- Strong interpersonal and verbal communication skills.
- Dependability and confidentiality is required.
- Ability to be receptive to feedback, willing to learn.
- Ability to be receptive and responsive to change and to embrace continuous improvement.

**EDUCATION REQUIREMENTS**:

- High school diploma or equivalent required, some college preferred.

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- High school or equivalent (required)

**Experience**:

- Administrative, Collections or Insurance: 2 years (preferred)

Ability to Commute:

- Portsmouth, NH 03801 (required)

Ability to Relocate:

- Portsmouth, NH 03801: Relocate before starting work (required)

Work Location: In person

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