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Medical Front Desk Receptionist

3 months ago

Lawrence, United States Lawrence General Outpatient Rehabilitation Full time

Front Desk Medical Receptionist. Full-time opportunities available in Lawrence and Andover (Andover Medical Center, 323 Lowell St).

The client service representative is the first point of contact for the Outpatient Rehabilitation Department and is responsible for setting a professional, courteous, and compassionate tone to ensure a positive customer experience.

Responsibilities include:

- Greeting/welcoming and checking in patients by face to face encounters and through answering phones
- Patient pre-registration and registration through hospital and department EMR
- Obtaining and accurately entering all personal, financial, and insurance data
- Booking/scheduling new evaluations and reoccurring/follow up visits for physical, occupational therapy
- Verifying patient insurance and co-payments; copay collection
- Will also be able to answer questions regarding therapy services available and routes calls to the appropriate staff member as needed

Required:

- High school diploma or equivalent, computer knowledge
- 5 years or more at a medical front desk position
- Entry level without medical experience considered at a starting rate of $16/hour.

Preferred:

- Bilingual English/Spanish
- Outpatient Rehab Front Desk Experience

Full-time Schedule:
Mondays & Wednesdays 8:30am-6:30pm, Tuesdays & Thursdays 8:30am-4:30pm, Fridays 8am-1pm.

**Job Types**: Full-time, Per diem

Pay: From $17.76 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- Are you fully vaccinated against COVID-19?

**Experience**:

- Medical Front Desk: 5 years (preferred)

**Language**:

- Spanish (preferred)

Ability to Relocate:

- Lawrence, MA 01841: Relocate before starting work (preferred)

Work Location: In person