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Medical Front Office Specialist

2 months ago

Lawrence, Kansas, United States NextCare Full time
Job Summary

We are seeking a highly skilled and customer-focused Medical Front Office Specialist to join our team at NextCare Urgent Care. As the first point of contact for patients, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Manage patient flow, monitor wait times, and ensure a smooth clinic experience
  • Process patients for discharge, including preparing charges, collecting payment, and issuing receipts
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare providers and staff to ensure seamless communication and care
Requirements
  • High school diploma or equivalent required
  • Typing and computer proficiency in Windows-based software
  • Ability to multitask, prioritize, and think critically in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Medical Administrative Assistant Certificate or equivalent preferred
Benefits

NextCare offers a comprehensive benefits package, including medical, dental, vision, and 401(k) plan. We are an equal opportunity employer and value diversity in our workplace.