Front Desk Coordinator

2 months ago


Lawrence, United States HCI Hospitality Full time

**Front Desk Coordinator**

* 1519 W 23rd Street, Lawrence, KS, United States

* Part-time

**Company Description**

Woofs Play and Stay provides fun, top-notch doggy daycare, boarding, grooming, and training services. Our focus is keeping pets happy, safe, and healthy by ensuring that our employees are trained and interacting with them all day long.

**Job Description**

Woofs is hiring friendly, guest-oriented team members The front desk coordinator will be the first point of contact for pets & parents and will be responsible for greeting them. Youll check pets in and out of our system, update customer profiles, and accept payment for services. Youll work with friendly teammates in a supportive, happy work environment.

**Qualifications**

**Pay & Perks**

* Pay starting at $10 per hour based on experience

* Pay raises every 90 days

* Career development opportunities within Woofs Play & Stay

* Free DayPlay for your dogs (up to 2) when youre on duty

* Full-time employees are eligible for benefits after a 60-day waiting period

* 401(k) retirement plan & company match for employees 21 and older

**Duties & Responsibilities**

* Practice superior customer service by greeting parents & dogs and consistently accepting and returning animals to delighted parents

* Excellent phone etiquette answering phones promptly, professionally, and with a friendly smile

* Maintain an organized front desk with attention to detail while maintaining clear daily notes

* Make sure all pet parents know about Woofs products and services

* Manage and maintain Parent & Pup records, documenting all required information to ensure we are meeting all the parents requests and the pups needs

* Takes initiative to ensure the lobby and grooming areas are kept clean and organized

* Conduct opening and closing procedures

* Follow standard cleaning procedures including proper use to chemicals to ensure a safe environment for animals and people

**Qualifications**

* Ability to work some weekends and holidays

* Customer service preferred, but not required

* Ability to lift and carry dogs and equipment weighing up to 40 lbs.

**Additional Information**

Front Desk Coordinator

* 1519 W 23rd Street, Lawrence, KS, United States

* Part-time



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