Events & Catering Planning Manager

2 weeks ago

Mountain View, United States Bon Appetit Full time

**Position Title**:Events & Catering Planning Manager**

**Salary**:85,000-87,000

Our Passion is Food

At Bon Appetit Management Company we are committed to two things, great food and outstanding service At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people

**Job Summary**:
The Events & Catering Manager for Bon Appétit Management Company is responsible for the successful the execution of all events and catering functions. This position will also assist the Sr. Events & Catering Manager/ Director of Events & Catering in supervising the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.

POSITION OBJECTIVES:
In the performance of their respective tasks and duties all Assistant Managers are expected to complete the following:

- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Own the end-to-end planning and project management for each event
- Conduct post-event analysis to evaluate the success of each event, gather feedback, and identify areas for improvement. Use data-driven insights to refine future events.
- Creative problem solver who can develop outstanding event concepts that resonate with the target audience
- A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity

**Major Duties**:
Daily Operations
- Work collaboratively with all Events & Catering team members across all neighborhoods.
- Ensure that all daily client requests are processed, and fulfilled to client and Bon Appétit expectations.
- Ensure that all Events & Catering standards are met and executed.
- Assist the Events & Catering Sr. Manager / Director of Events & Catering in scheduling hourly personnel appropriately based upon business needs and events, if/when needed.
- Assist the Events & Catering Manager in supervising Events & Catering hourly
- Manage vendor relationships by working with external vendors and processing vendor invoices promptly.
- Manage daily reconciliation of company issued credit card for departmental purchases.
- Assist with management and maintenance of Events & Catering equipment, small wares, décor, supplies, storage spaces and vehicle inventory.
- Collaborate with Chefs in planning and execution of assigned Catering events/requests.
- Manage simultaneous event timelines at once with a strict adherence to agreed-upon deadlines.
- Accommodate last minute client orders and add-ons efficiently and courteously
- Assist in the daily operations of the department.
- Consistent and efficient correspondence, coordination and execution of events while maintaining a professional, calm and composed demeanor.

Supervision and Staff Development
- Assists with supervising all hourly Events & Catering Set-Up Employees and Coordinators.
- Maintain hourly staff payroll in unit timekeeping system Ensures events staff is in proper uniform and adhering to unit specific appearance standards.
- Assists with interviews, hiring, and training staff for Events & Catering positions.
- Monitors all events and ensures proper delivery and pickup times are met.
- Provides feedback and support to employees to further their development. Counsels as necessary.
- Assists with ensuring that all Hiring and Training standards are met and documented for employees, including but not limited to New Hire Packet, Employee Hand Book Sign off Sheet, Fact Training Completion, and Safety Training.
- Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work

Culinary Program
- Works with culinary team to make ensure that all catering menu items meet Bon Appétit’s Sustainability Commitments.
- Works with Culinary team to ensure that portion sizes are standardized and maintained for all functions.
- Ensures that all catering orders and event sheets are distributed and updated clearly for all staff.
- Regularly participates in Events & Catering functions and reviews set up, food display, taste, temperature and ease of use

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