Protocol and Events Coordinator

2 weeks ago

New York, United States Global Affairs Canada Full time

**Selection Process Nº**:177410-6

**Salary**:77,395 USD plus benefits

**Contract Type**:Indeterminate (Full-time)

**Job Function**:Administrative

**Classification**:LE - A3

**Location**:The Consulate General of Canada in New York

**Number of Vacancies**:1

**Summary of Duties**:
Under the general supervision of the Common Service Manager-Protocol & Events, the Protocol and Events Coordinator is responsible for the coordination and execution of assigned official mission, third party events as well as logistics for high level visitors to New York. The incumbent provides coordination of ongoing program activities to include developing and tracking budgets and contracts with multiple third party stakeholders, coordinating logístical requirements, responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment, troubleshoot technical issues, and resolve problems quickly as they arise and making recommendations to event hosts based on scheduling, technology capacity and resources. The incumbent will provide coordination and administrative support services (75% of the time) and technical support (25% of the time) in direct support of program objectives and goals.

**Area of Selection**:
Please note that the Consulate General of Canada in New York does not sponsor work authorizations directly or indirectly.

**ESSENTIAL QUALIFICATIONS**
- _Language will be assessed further during the process._

**Education**:

- Bachelor’s degree from an accredited college or university

**_ OR_**
- An equivalent combination of education, training and/or work experience in a related field will be considered in place of Bachelor’s or college degree.

**Language**:

- An advanced proficiency level (written and oral) in English

**Experience**:

- Minimum 2 years of recent experience* customer service or hospitality experience;
- Recent experience* organising events and client visits;
- Experience in financial administration including budgets and the preparation of reports.
- _Recent is defined as within the last five years._

**RATED REQUIREMENTS**

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:

- Knowledge of corporate event or conference organization principles;
- Knowledge of general office procedures and practices, including correspondence;
- Knowledge in troubleshooting technical issues of audiovisual systems in a hospitality environment; and
- Knowledge and proficiency in working with Word, Excel, and Outlook, research, Zoom/teams and mobile platforms.

Competencies:

- Resilience and adaptability;
- Tactful and diplomatic;
- Judgement and discretion;
- Organization and coordination

Abilities:

- Ability to communicate effectively orally and in writing;
- Ability to manage multiple priorities with tight deadlines, quick-thinking;
- Ability to take initiative to identify, troubleshoot and solve problems;
- Ability to coordinate logístical support for a team and organization of schedules

Asset Qualifications:

- An intermediate level proficiency (oral and written) in French
- Recent experience* organising events and visits with VIP delegations/high-level clients.
- _Recent is defined as within the last five years._

Operational Requirements:
Normal hours of work for this position are in accordance with the Locally Engaged Staff (LES) regulations of 37.50 hours per week in the office. Overtime, including early mornings, evenings and weekends, will be required with advance notice.

Conditions of Employment:
Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.
- **Valid work authorization**:Ability to obtain and hold a valid work authorization covering the entire employment period.
- **Security screening**: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

How to Apply
- Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.

Important Notes
- The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
- Please note that the Consulate General of Canada in New York does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
- As recently announced by the Government of Canada, the _Policy for Mand

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