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Receptionist

4 months ago

Bel Air, United States Springboard Community Services (formerly known as Family and Children's Services) Full time

**SUMMARY**

The Receptionist is responsible, on a daily basis for ensuring the efficient operation of the office and administrative functions, by providing general front desk coverage through answering the telephone and greeting clients and visitors. The Receptionist provides back-up support for the Office Administrator, as well as providing administrative support to all staff and programs. In addition, performs duties such as recordkeeping, data entry and filing of confidential records, and updating client information in database. Maintain highly confidential and sensitive information. Hours are Monday-Wednesday, 2-7 pm and Thursday 12-6 pm.

**PRIMARY DUTIES AND RESPONSIBILITIES**
- Greeting clients and visitors
- Answering the telephone and forwarding calls to program staff
- Collection of client co-payments
- Assist in maintaining office efficiency
- Copy, file, scan and maintain paper or electronic documents and records
- Assist Office Administrator with scheduling appointments
- Provide back-up of administrative functions when the Office Administrator is not available.

**GENERAL DUTIES**
- Answer telephone & forward to appropriate personnel
- Filing confidential documents
- Greet clients and visitors
- Collect client co-payments
- Sort and distribute incoming mail
- Performs general administrative duties
- Complete other clerical duties as assigned

**SUPERVISORY RESPONSIBILITIES**

This position has no supervisory responsibilities

**EDUCATION and/or EXPERIENCE**
- High School diploma
- Ability to communicate accurately and clearly both orally and in writing
- Proficiency in use of computers, printers, fax machines and electronic medical records
- Good customer service skills and the ability to interact with clients, families, staff, management, as well as the general public

**LANGUAGE SKILLS**

Excellent reading skills are required to produce routine reports and correspondence.

**MATHEMATICAL SKILLS**

Basic math skills of addition, subtraction, multiplication and division are required.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Not required for this position

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
- Routine office mobility
- Ability to transport him/herself to meetings out of the office/between offices as necessary.

**WORK ENVIRONMENT**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Job Type**: Part-time

Pay: $15.50 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Flexible spending account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person