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Veterinary Clinic Receptionist

2 months ago

Bel Air, Maryland, United States Veterinary Practice Partners Full time
About Us

Festival Veterinary Clinic is a leading veterinary practice dedicated to providing exceptional care to pets and their owners. Our team of experienced veterinarians and staff are committed to delivering the highest level of service and compassion.

Job Summary

We are seeking a highly skilled and compassionate Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and their pets, providing a warm and welcoming experience. Your primary responsibilities will include:

Key Responsibilities
  • Client Communication: Greet clients and their pets, complete the appointment sign-in process, and ensure a smooth transition to the exam room.
  • Check-Out Process: Assist clients with check-out, including processing payments, handling money, and setting future appointments.
  • Phone Support: Answer phone calls from clients, respond to inquiries, and provide information about the hospital and its services.
  • Outbound Calls: Make outbound calls to remind clients of upcoming appointments and provide important information about their pets' care.
  • Administrative Tasks: Assist with cleanliness and maintenance of the hospital, ensuring a clean and safe environment for clients and pets.
Requirements
  • Professional Experience: 1 year of experience in a veterinary clinic or hospital.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients and staff.
  • Technical Skills: Proficiency in practice management software and ability to learn new systems quickly.
  • Work Environment: Ability to work in a fast-paced environment, with a calm and professional demeanor.
Benefits
  • Competitive Salary: $16-18/hour, depending on experience.
  • Medical Benefits: Comprehensive medical, dental, and vision benefits for you and eligible dependents.
  • Paid Time Off: Paid time off for full-time employees.
  • 401(k) Plan: Access to a 401(k) plan for retirement savings.
  • Continuing Education: Opportunities for continuing education and professional development.