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Registration Services Support Specialist
4 months ago
**Smithbucklin**, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a **Registration** **Services Support Specialist **to join the client-facing Information Technology Services team in our **Chicago** office.
**What You Will Do**
- Works with the project manager to understand the registration system requirements and tests functionality
- Use of Systems, Tools, Controls and Applications to fulfill registration services, reporting needs, and financial reconciliation based upon requirements document and scope.
- Meet and exceed service delivery expectations with clients, attendees, and exhibitors/sponsors
- Investigates, troubleshoots, and provides system updates for record changes.
- Participates in planning and debriefing registration meetings, supports procurement of materials to provide onsite registration services
- Supports procurement of materials to provide onsite registration services
- Adheres to all compliance, standards, and best practices in use of tools, data, and processes
**This Role Might Be for You If You**
- Have demonstrated the ability to learn on the job, adapt quickly and effectively
- Are adept at multi-tasking
- Are detailed oriented, both technically and organizationally
- Are able to travel 15-20% to provide event technology support
**Basic Qualifications**
- Bachelor’s degree or equivalent experience
- 2+ years of work experience in a customer service-facing role
**Preferred Qualifications**
- Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong communication skills (verbal & written)
- Experience working within registration systems
- Ability to effectively work on a team, as well as autonomously
**Where Do You Fit?**
Whether you are just beginning your career or are a mid
- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
**Equal Employment Opportunity**
**_ Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently._
