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Customer Service Center Opening

2 months ago

Woodbridge, United States Self Storage Plus Management LLC Full time

Self Storage Plus’s Customer Service Center has an exciting part-time opportunity as a Sales Representative located in Woodbridge, Virginia. This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success.

**Key Requirements**

**Service Orientation**: Proactively seeking ways to assist our customers.

**Active Listening**: Giving full attention to customers, understanding their concerns, asking relevant questions, and refraining from interrupting at inappropriate times.

**Problem Solving**: Identifying and analyzing complex issues to develop and implement effective solutions.

**Time Management**: Effectively managing one's own time, prioritizing tasks, setting goals, and efficiently utilizing time to achieve objectives and being able to maximize productivity.

**Sales**: Understanding the fundamentals of promoting and selling products or services, including marketing strategies, sales techniques, and tactics.

**Responsibilities**:

- Engage with customers by phone to provide information about Self Storage, process rentals and reservations, and gather details of customer concerns.
- Demonstrate exceptional customer service and sales skills, including active listening, clear verbal, and written communication, and maintaining a professional demeanor.
- Thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining organization.
- Assist a diverse customer base with varying needs and preferences.
- Utilize computer systems and software proficiently.
- Employ strong problem-solving skills and the ability to troubleshoot effectively.
- Implement effective sales techniques and processes to meet or exceed goals.
- Work both independently and collaboratively within a team environment.

**Benefits**:

- **$17/hr + Monthly Commission**:

- Paid Time Off (Paid Vacation)
- Paid Holidays Off
- Hybrid Work Schedule
- Flexible Work Schedule