Customer Service Center Opening

4 months ago

Woodbridge, United States Self Storage Plus Full time

Self Storage Plus's Customer Service Center has an exciting part-time opportunity as a Sales Representative located in Woodbridge, Virginia. This role offers a dynamic, fast-paced, friendly, and engaging environment. As a Sales Representative, you'll experience personal fulfillment and measurable success.

Key Requirements

Service Orientation: Proactively seeking ways to assist our customers.

Active Listening: Giving full attention to customers, understanding their concerns, asking relevant questions, and refraining from interrupting at inappropriate times.

Problem Solving: Identifying and analyzing complex issues to develop and implement effective solutions.

Time Management: Effectively managing one's own time, prioritizing tasks, setting goals, and efficiently utilizing time to achieve objectives and being able to maximize productivity.

Sales: Understanding the fundamentals of promoting and selling products or services, including marketing strategies, sales techniques, and tactics.

Responsibilities:

  • Engage with customers by phone to provide information about Self Storage, process rentals and reservations, and gather details of customer concerns.
  • Demonstrate exceptional customer service and sales skills, including active listening, clear verbal, and written communication, and maintaining a professional demeanor.
  • Thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining organization.
  • Assist a diverse customer base with varying needs and preferences.
  • Utilize computer systems and software proficiently.
  • Employ strong problem-solving skills and the ability to troubleshoot effectively.
  • Implement effective sales techniques and processes to meet or exceed goals.
  • Work both independently and collaboratively within a team environment.
If you are enthusiastic, customer-focused, sales driven and thrive in a dynamic atmosphere, we encourage you to apply for this rewarding opportunity with Self Storage Plus.

Benefits:
  • $17/hr + Monthly Commission
  • Paid Time Off (Paid Vacation)
  • Paid Holidays Off
  • Hybrid Work Schedule
  • Flexible Work Schedule

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